Secretary to the General Director

Position Summary

• The Executive Secretary provides comprehensive executive, administrative, and communication support to the General Director in managing daily operations of a foreign-invested flexible plastic packaging manufacturing company with approximately 700 employees.
• This position serves as the key liaison between the General Director, internal departments, headquarters, customers, suppliers, and external stakeholders while ensuring effective coordination of business, production, and strategic initiatives.
• Key Responsibilities
• Executive Support
• Manage the General Director's calendar, appointments, meetings, and travel arrangements.
• Prepare agendas, presentations, reports, meeting minutes, and follow up on action items.
• Screen, prioritize, and respond to correspondence, emails, and telephone communications.
• Handle confidential documents and sensitive business information with the highest level of discretion.
• Coordinate executive meetings, board meetings, and management reviews.
• Communication & Coordination
• Act as the communication bridge between the General Director and all departments including Production, Sales, Quality Assurance, Supply Chain, Finance, HR, Engineering, and Maintenance.
• Coordinate with headquarters and overseas partners.
• Translate and interpret between English, Thai, and Vietnamese during meetings and business discussions when required.
• Draft business correspondence, reports, announcements, and official documents in English and Thai.
• Business & Production Support
• Support monitor implementation of management decisions and strategic projects.
• Track departmental KPIs and prepare executive performance reports.
• Coordinate cross-functional projects related to manufacturing, production planning, quality improvement, cost reduction, and operational excellence.
• Assist in preparing annual business plans, budgets, production reports, and management presentations.
• Support customer visits, supplier meetings, audits, and factory inspections.
• Administration
• Organize domestic and international business trips.
• Arrange accommodation, transportation, visas, and travel schedules.
• Maintain proper filing systems for contracts, reports, and confidential records.
• Manage office supplies and administrative expenses for the Executive Office.
• Meeting Management
• Schedule management meetings and ensure timely preparation of meeting materials.
• Record accurate meeting minutes.
• Follow up on action plans and deadlines.
• Monitor progress and report status to the General Director.
• Special Projects
• Participate in corporate improvement projects assigned by the General Director.
• Conduct market research, benchmarking, and business analysis.
• Assist in strategic planning and implementation of company initiatives.
• Perform other duties as assigned.

• Qualifications
• Education
• Bachelor's Degree or above in Business Administration, Management, Industrial Engineering, International Business, Languages, or related fields.
• Experience
• Minimum 3 years of experience as an Executive Secretary, Executive Assistant, or Management Assistant.
• Experience in a manufacturing environment is highly preferred.
• Experience in foreign-invested companies is an advantage.
• Language Requirements
• Advanced proficiency in English (spoken and written).
• Advanced proficiency in Thai (spoken and written).
• Vietnamese native speaker preferred.
• Technical Skills
• Excellent command of Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong presentation and report preparation skills.
• Familiarity with ERP systems (SAP, Oracle, Microsoft Dynamics, or equivalent) is an advantage.
• Good understanding of manufacturing operations, production planning, supply chain, quality management, and business processes.
• Core Competencies
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• High level of integrity and confidentiality.
• Analytical thinking and problem-solving ability.
• Ability to work under pressure and manage multiple priorities.
• Strong attention to detail.
• Professional business etiquette.
• Cross-cultural communication skills.
• Ability to work independently with minimal supervision.
• Strong coordination and follow-up capabilities.