Scrum Master

POSITION SUMMARY:

The primary focus of this position will be to closely collaborate with all the stakeholders of product development - Product Owner (PO), Business Analyst (BA), Developer, Quality Assurance (QA), Documentation Specialist in order to deliver product increment meeting the specified requirements of a given product release by Agile approach.

PRIMARY RESPONSIBILITIES INCLUDE:

• Guiding the team and organization on how to use Scrum practices.
• Guiding the team on how to get the most of self-organizing team.
• Removing impediments or guiding the team to find the right solution for any issue occurred.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving.
• Facilitating to get the work done without coercion, assigning, or dictating the work.
• Facilitating discussion, decision-making, and conflict resolution.
• Assisting internal/ external communication, improving transparency, and radiating information.
• Supporting and coaching Product Owner, especially with respect to refining and maintaining the product backlog.
• Providing all support to the team using a servant leadership style whenever possible, and leading by example.
• Setting and continually managing product expectations with scrum teams and other stakeholders.
• Ensuring that product releases are completed to design specifications and as per the “Definition of Done”.
• Identifying managing and controlling the change control process both with internal and external stakeholders.
• Risk, issues management and mitigation.
• Participating and helping drive continuous process improvements and adoption to ensure delivery of extremely high quality software products.

REQUIRED QUALIFICATIONS:

• Experience playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory.
• Strong understanding of Scrum framework.
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Excellent English in both written, oral communication and mentoring skills.
• Scrum Master certification (CSM, PSM, PMI-ACP, …).

DESIRED QUALIFICATIONS

• Bachelor’s degree in software engineering, computer science, or a related field.
• Knowledge of numerous well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc).
• Ability to employ persuasion/ negotiation skills with discretion and consideration.
• Risk management and risk mitigation experience.
• Ability to communicate ideas in both technical and user-friendly language.
• Highly motivated, directed and a team player.
• Able to prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.
• Strong interpersonal, organizational, time management and problem-solving skills.
• Ability to travel nationally and internationally as per request.
• Knowledge of other Agile approaches: XP, Kanban, …
• Knowledge or experience of scaled agile framework: preferred SAFe, Nexus, LeSS, …
• 1-3 years experience with project management.
• PMP certification.
• Knowledge of industrial automation software, and/ or material handling

BENEFITS:

• Flexible working hours (5 working days/week) and no overtime
• Competitive salary with annual review and performance bonus
• 100% official salary during the probation period; 13th-month salary
• Onsite opportunities in the US, UK (1-3 months/year)
• Biannual luxury vacations and monthly Happy Hour
• Exciting company outings/events and team building activities,
• Outstanding Wellness and English training allowances
• Bao Viet Premium health-care insurance
• Sponsored training and self-development opportunities (English, PMP, CSM...)
• 10% paid working time per week for personal development (attending soft skill courses, reading books,

working on side projects, self-teaching any new IT-related concepts)

• Modern facilities with Laptop Dell Precision 7550 chip I7-10xxxH, Ram 32GB, SDD 1TB and at least 2

• high-quality monitors

• Free access to over 9,000 courses on LinkedIn
• Supportive, international, dynamic working environment and talented, culturally diverse teams
• A large pantry full of snack, drink, and seasonal fresh fruit