School Sales Supervisor - District 9 - English For Kids

About Kids&Us International

• Kids&Us was founded in Manresa, Barcelona, in 2003. The success of the method and the business model brought a rapid expansion, both in Spain and internationally, which has led to the company opening schools on four continents and being able to maintain exponential growth over the last few years.
• Kids&Us is a successful business model, with a proven track record that goes back to 2003 and which, at the time of writing, has approximately 200,000+ students in 600+ schools throughout 10 countries.
• Kids&Us aims to set a benchmark and be the world's leading brand in English learning for children from the age of 1 year old in accompany with exclusive teaching methodology providing exciting education journeys which follows a logical, natural, and spontaneous order.

Key Areas of Responsibility

• 1.
• Sales performance management   -       Review the sales objectives for the month and set individual objectives for each EC to meet the center target respecting commercial ground rules. -       Review the previous sales team performance, identify areas of improvement, and prepare an action plan to improve sales effectiveness.  -       Consistently review and evaluate the conversion performance of the all the channels, activities/events, and sales team members. -       Ensure accurate and timely information updates from the sales team in the organization’s system.  -       Prepare a daily/weekly report for the Head of Commercial on the sales situation in the center and revise the action plan to ensure that milestones and targets are met.  -       Contribute to the sales of the school by offering prospect presentations during the month. -       Ensure that the defined show distribution ground rules are respected in the school.
• 2.
• Sales team skills development and management   -       Monitor the sales team member performance through data analysis and observations and identify areas of improvement.  -       Regularly conduct on-the-job training and coaching sessions tailored for each sales team member.  -       Conduct a feedback session with each sales team member monthly.  -       Manage the registration and completion of the assigned training courses on the sales training platform for the new sales team members.   -       Manage and evaluate on frequent basis (monthly/quarterly) the performance of the sales team in line with HR policies and procedures. -       Manage the schedule of the sales team members in a fair and balanced way.
• 3.
• Cross-departmental collaboration   -       Work with the School Service Manager to create a monthly activities calendar for prospects. -       Collaborate with Activation team by participating in external activities providing customer insights and feedback on supply conversion of the promoter leads. -       Drive school’s recruitment effort to build a competent team to deliver high sales performance  -       Collaborate with the TMK Manager to update on supply conversion and feedback on booking effectiveness.  -       Share market insights specific to the location and audience demographics with the Head of Commercial and the Marketing team on a regular basis.
• While the above includes a description of the essential functions of the position, other duties may be assigned. This job description is subject to change at the discretion of management.

• Required Competencies: -       Very result-oriented  -       Effective communication and ability to influence stakeholders.  -       Good organization skills  -       Solution driven mindset and ability to effectively mitigate issues smoothly  -       Leadership and people development skills  -       Professional appearance   -       Able to work under pressure and flexible working hours, including evenings and weekends.  -       Computer literacy
• Qualification and Experience Required -

Education

• Bachelor's degree    -

Languages

• Vietnamese and Proficiency level of English comparable to WSE Level 11. -
• Previous Experience:    ·       Minimum 3 years' experience in education industry   ·       Minimum 1 year in sales management (not necessarily in Education industry)