Sales Team Leader

Position Overview

• The Sales Team Leader, Residential Sales, leads an in-house team to achieve collective and personal sales KPIs.
• This role manages the full sales lifecycle—from launch to handover—while ensuring smooth coordination with sales administration and contract management.
• We are looking for a strategic, hands-on leader with expertise in high-end residential sales.
• You must be able to manage sales channels effectively and collaborate cross-functionally with marketing and customer service teams to drive results and build premium customer experience.
• This position is permanently based in Long Thanh, Dong Nai . However, you will be required to work from our Ho Chi Minh City office for the time being . Please ensure you are comfortable commuting to or working in HCMC before applying.

Responsibilities

• Sales Plan and Performance Management
• Develop and execute sales plan activities following with the overall sales and marketing strategy of the target project.
• Track the personal sales KPI as well as that of the whole sales team under the Team Lead’s management.
• Provide regular reports of potential clients and sales result, market feedback, and buyer insights to management.
• Team Management
• Recruit, train, and develop the sale team to achieve the performance.
• Set clear KPIs and performance standards of sales activities, number of cold calls, visitors and potential lead of the whole team according to the sales target.
• Implement sales processes, scripts, and customer engagement practices to maintain service excellence under SOP.
• Conduct regular team meetings to review performance, address obstacles of team members to advise solution in order to achieve the sales target.
• Customer Relationship and Collaboration
• Ensure a best quality of customer satisfaction following the guidelines.
• Handle escalated client issues and resolve conflicts before reporting to higher management levels to seek for advice and supporting solutions.
• Work closely with the Sales Management, Marketing and R&D teams on sales activation, events preparation, market research for sales training and execution.

• Requirements: ·       Minimum 05 years of sales experience in property development or real estate, with at least 3 years in managerial capacity leading high-end sales force. ·       Bachelor’s degree in Business, Marketing, Real Estate, or related field. ·       Proven track record in leading residential project sales and managing multiple sales channels. ·       Strong leadership, negotiation, and communication skills. ·       Excellent understanding of Vietnam’s property market and buyer trends. ·       Result-oriented, strategic, and able to work under pressure in a fast-paced environment. ·       Proficiency in Microsoft Office and CRM systems. ·       Ability to work on weekends and travel as required for project launches or sales events.