Sales Support Officer (Planner at BU)

Position Summary

• Sales Support Officer (Planner at BU Food & Nutrition) is responsible for coordinating demand and supply planning activities to ensure optimal inventory levels, timely order fulfillment, and efficient replenishment.
• The role collaborates closely with Sales, Procurement, Logistics, and Operations to align supply with customer demand, minimize stock-outs and excess inventory, maintain accurate planning data in SAP, monitor planning KPIs, and drive continuous process improvements.
• Key Responsibilities: -
• Demand Planning : Collect demand forecasts from the Sales team, review and upload them into SAP, conduct the Monthly Demand & Supply Review, and analyze forecast accuracy and bias to identify and implement improvement actions. (20%) -

Supply Planning

• Calculate and propose purchase order quantities, obtain Sales confirmation, and create Purchase Requisitions (PRs) in SAP to support timely replenishment. (50%) -
• Inventory Optimization : Maintain inventory levels in accordance with the company's stock coverage policy by monitoring inventory, adjusting purchase orders based on demand changes, and coordinating internal stock transfers across warehouses; monitor and drive action plans to reduce provision, aging, blocked, and expired inventory. (15%) -
• Reports : Prepare and manage reports for internal and external stakeholders, including supplier purchase forecasts, sales and delivery performance, and inventory reports. (10%) -
• Master data Management : Maintain SAP planning master data and parameters to ensure accurate planning, and extract and analyze system data to support planning decisions. (5%)

Qualifications & Experience

• Bachelor’s degree in Chemistry/ Foreign Trade/ Supply Chain, or related field. 3 years of experience in demand planning, supply planning, or inventory management, preferably in chemical distribution, manufacturing, or industrial sectors.
• Experience with ERP systems (e.g., SAP) and planning tools.
• Demonstrates strong computer abilities, including proficiency in MS Office, advanced analysis and excel data export.
• Meticulous attention to detail.