Sales Operations Executive

Job Description

Homebase is looking for a talented candidate to join the team as a Sales Operations Executive. The candidate will have the opportunity to work directly with core members of our high-performing team and will have the following responsibilities:

• Process customer requests and inquiries;

• Contact clients to obtain missing information or answer queries;

• Ensure timely delivery of documents; 

• Maintain sales, customer records and develop monthly sales reports;

• Communicate important feedback from customers internally;

• Ensure sales targets are met and report any deviations;

• Stay up-to-date with new products and features;

• Work with tax notary office and competent authorities;

• Collaborate closely with the team to increase sales and achieve greater customer satisfaction;

• Ensure that the CRM system is constantly updated;

• Other responsibilities assigned by the Line Manager.

Our Requirements

We are looking for candidates who fulfill the following criteria:

• Based in HCMC;

• Bachelor’s degree in Business/Sales preferred. Other degrees will also be welcomed based on necessary aptitude and growth potential;

• Passionate about business development/sales, operations, and customer service; 

• Working knowledge of B2C sales cycles;

• Outstanding attention to detail;

• Able to build rapport and sustain effective working relationships with diverse colleagues, partners, and clients;

• Full professional proficiency/native in written and oral Vietnamese;

• Conversant in English (fluency is a plus but not a requirement);

• Prior experience working in the financial services/ insurance/ real estate industry is a plus.

We are looking for candidates who possess the following attributes:

• Concise and effective communications: You’re able to articulately present and debate recommendations with cross-functional teams and senior leadership.

• High-energy, team-first attitude: You’re motivated to work collaboratively in a fast-paced, ever-changing environment to help our growing business.

• Proactive and passionate: You’re independently capable of seeking information, solving conceptual problems, corralling resources, and delivering results in challenging situations.

• Disciplined and responsible: You're highly independent in terms of prioritization, time management, and organizational skills.

• Innovative and adaptable: You have impeccable attention to detail and high internal standards for work. You're always seeking ways to innovate, improve, and automate your work in a professional and effective manner.

Benefits and Opportunities

Candidates will have unparalleled opportunities for learning and accelerated career growth working in a fast-paced, hyper-growth startup environment. As a member of the team, you’ll have opportunities to:

• Enrich your knowledge and develop key skills in the areas of sales, operations, and customer service by interacting directly with customers and partners;

• Take on high-impact projects that have the potential to drive millions of dollars in revenues for the Company;

• Broaden your professional network in the areas of real estate, financial services, and technology.

We offer candidates the following benefits:

• Base salary ranging from 14,000,000 - 18,000,000 VND per month with Social Insurance and 13th-month salary;

• Attractive employee stock option package;

• Accelerated career path with arguably the most exciting proptech startup in Southeast Asia; 

• Flexible/ remote-hybrid work environment.