Sales Manager

• Sales Supervision & Business Strategy
• Supervise and guide subordinates to strengthen business activities and achieve company targets.
• Develop and promote business strategies for both new and existing business based on the company’s mid- and long-term strategy.
• Expand branch-level business.
• Plan and execute business strategies under the integrated FMS business model.
• New Customer Development
• Develop sales strategies targeting new customers based on branch policy and company direction.
• Explore new customer channels to increase sales revenue.
• Collect business information and control business activities related to new customers, including customer and profit management.
• Share business information and customer needs with relevant departments to support new customer development.
• Existing Customer Management & Service Quality
• Develop sales strategies for existing customers based on the company’s mid- and long-term strategy.
• Understand customer needs and promote sales activities to increase revenue from existing customers.
• Manage business information, customer management, and profit management related to existing customers.
• Maintain long-term relationships with existing customers.
• Provide customer service, manage customer inquiries and complaints, and coordinate with relevant departments for timely issue resolution.
• Marketing, Team Development & Continuous Improvement
• Carry out company promotional activities.
• Lead CSR activities and reporting.
• Coordinate with relevant departments and manage external communication through channels such as the company homepage, mail, and complaint handling.
• Propose team development and new recruitment based on company development needs.
• Train, guide, and develop successor employees.
• Implement Kaizen activities to improve work efficiency, quality, and cost savings.

Yêu cầu công việc

• Education & Experience
• Education: Not specified.
• Years of experience: Not specified.
• Skills & Competencies
• Ability to standardize work by drafting and issuing work regulations or guidelines with clear responsibilities and roles for team members.
• Ability to assign tasks based on employee strengths and weaknesses and manage time effectively.
• Ability to set clear objectives and support employees in achieving planned goals.
• Ability to select, train, coach, evaluate, and develop employees.
• Ability to lead teams, align department goals, motivate employees, and guide employees to take on greater responsibilities and challenges.
• Customer service, complaint handling, business information management, customer management, and profit management capability.
• Language / Other Requirements
• Not specified.
• Personality & Attitude
• Respectful and fair toward all employees.
• Able to demonstrate leadership confidence and motivate employees.
• Improvement-oriented, with a focus on efficiency, quality improvement, and cost savings.
• Responsible for assigned work within the professional scope and able to perform other tasks as required by the direct manager.