Sales Admin Executive/ Senior Executive

• Prepare and manage all agency and customer agreements, forms, notices, and related documentation.
• Maintain and update agent, sales order, customer, and certificate databases in systems.
• Calculate agent commissions and incentives, collect VAT invoices, and prepare related internal memos.
• Prepare internal memos for promotions, incentives, cancellations, refunds, and lot changes.
• Liaise with relevant Departments on system setup, data amendments, memos, and certificate matters.
• Prepare sales and management reports as required.
• Process sales order entries, issue receipts, and monitor POS machine usage.
• Monitor customer payments, follow up on defaults, and issue reminder letters and SMS notifications.
• Issue Certificates for fully paid cases and maintain records.
• Monitor booking website, SMS portal, company email, marketing stock, cash transfers, and support data protection and relating legal documentation matters.
• Any other duties as assigned by the superior/ management from time to time.

QUALIFICATION & ACADEMIC REQUIREMENTS

• College/Bachelor’s Degree in Legal/Finance/Sales Admin/Operations or related qualification.
• SKILLS / EXPERIENCES 3 - 5 years of working experience in related field is required for this position.
• Analytical skills with attention to detail.
• Ability to effectively prioritize and execute tasks in a fast-paced and rapidly changing environment.
• Ability to work under pressure, tight deadlines and minimal supervision.
• Proficiency in Microsoft Office.
• Good command of spoken and written English.
• Age range: 198x, 199x, 2k.