Regional IT Voice Data Analyst

Get to know our Team:

Our IT team prides themselves on working on the following factors:

-G-reat user experience
-R-eliable and scalable infrastructure
-A-utomation and digital transformations
-B-adas$ business support

Get to know the Role:

• As the IT Data Analyst for the Voice Engineering team, you will be supporting the maintenance of existing systems and the development of new IT platform
• Manage existing databases including extracting, cleaning, processing and analysing data for routine and ad-hoc reports, as well as troubleshooting of existing data systems
• Acquire data from multiple sources
• Responsible to help others visualise data
• Perform analysis and design, write technical specification, configuration and programming, including implementation and testing

The must haves:

• BS/MS degree in Computer Science, Engineering or a related subject
• 3-5 years experience in software engineering work
• Understanding of data flows, data architecture, ETL and processing of structured and unstructured data
• Proven in the use of at least one programming tool, software and language (e.g: Python, JavaScript, SQL)
• Solid in the use of at least one visualisation tool (e.g: Tableau, JasperReports, Plotly)
• Familiar at least MySQL,Redshift or PrestoDB
• Knowledge and experience in the principles of data analytics
• Possess good analytical and troubleshooting skills
• Experience supporting multiple platforms such as Linux,Windows and Mac is an added plus
• Excellent oral and written communications in English
• Good technical aptitude including excellent troubleshooting skills
• Being versatile and a critical thinker
• Attention to detail
• A keen doer, always seeking out for the next disruption to the way IT works
• Willing to learn new technologies and systems quickly, and adapt to a very fast paced, fast-changing environment