Quality Manager

Quality Management System (QMS)

• Develop, implement, maintain, and continuously improve the Quality Management System in compliance with ISO 9001, IATF 16949 (if applicable), customer-specific requirements, and internal standards.
• Ensure all quality procedures, work instructions, and documentation are properly controlled and updated.
• Lead internal and external quality audits and coordinate corrective actions.
• Product & Process Quality
• Establish and monitor quality standards for metal stamping, welding, assembly, surface treatment, and packaging processes.
• Ensure effective implementation of quality control plans, inspection standards, PFMEA, Control Plans, and SPC methodologies.
• Monitor production quality performance through KPIs such as PPM, scrap rate, rework rate, customer complaints, and first-pass yield.
• Customer Quality Management
• Serve as the primary quality contact for customers regarding quality issues and improvement initiatives.
• Lead customer complaint investigations using structured problem-solving methodologies (8D, 5 Why, Fishbone Analysis, etc.).
• Ensure timely containment, root cause analysis, corrective actions, and preventive actions.
• Supplier Quality Management
• Collaborate with Procurement and Supply Chain teams to evaluate and improve supplier quality performance.
• Conduct supplier audits and qualification assessments.
• Drive supplier corrective action processes and continuous improvement programs.
• Team Leadership
• Lead, mentor, and develop QA/QC engineers, inspectors, technicians, and quality supervisors.
• Establish performance objectives and provide coaching to enhance team capabilities.
• Foster a culture of accountability, quality awareness, and continuous improvement.
• Continuous Improvement
• Lead quality improvement projects using Lean Manufacturing, Six Sigma, Kaizen, and problem-solving tools.
• Analyze quality data and trends to identify opportunities for process optimization.
• Support cost reduction initiatives through defect prevention and waste elimination.
• Compliance & Risk Management
• Ensure compliance with customer specifications, regulatory requirements, environmental standards, and safety policies.
• Manage non-conforming materials and products through appropriate disposition processes.
• Participate in risk assessments and process validation activities.

• Education
• Bachelor’s Degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Quality Management, or a related field.
• Master's Degree is an advantage.
• Experience
• Minimum 8–10 years of experience in quality management within metal stamping, sheet metal fabrication, automotive, electronics, or industrial manufacturing.
• At least 3–5 years in a leadership or managerial role.
• Experience working with international customers and quality standards.
• Technical Knowledge

Strong understanding of

• Metal stamping processes
• Sheet metal fabrication
• Assembly manufacturing
• Welding processes
• GD&T (Geometric Dimensioning & Tolerancing)
• APQP, PPAP, FMEA, MSA, SPC, Control Plans
• ISO 9001 and/or IATF 16949 systems
• Proficiency in quality tools and statistical analysis techniques.
• Skills & Competencies
• Strong leadership and people management skills.
• Excellent problem-solving and analytical abilities.
• Effective communication and presentation skills.
• Project management capability.
• Ability to work under pressure and manage multiple priorities.
• Fluent English communication (written and spoken).
• Key Performance Indicators (KPIs)
• Customer PPM
• Internal defect rate
• Scrap and rework cost
• First Pass Yield (FPY)
• Customer complaint closure time
• Audit findings and closure rate
• Supplier quality performance
• Cost of Poor Quality (COPQ)
• On-time completion of corrective actions
• Preferred Certifications
• Certified Quality Engineer (CQE)
• Six Sigma Green Belt / Black Belt
• ISO 9001 Lead Auditor
• IATF 16949 Internal Auditor
• Lean Manufacturing Certification