QUALITY ENGINEER (PROCESS)

Position Summary

• Responsible for leading quality improvement initiatives, solving complex quality issues, coordinating customer quality requirements, and ensuring product quality compliance throughout manufacturing processes.
• Key Responsibilities
• Quality Management
• Monitor and maintain product quality standards.
• Analyze quality data and identify improvement opportunities.
• Lead investigation and corrective actions for quality issues.
• Support implementation of quality systems and procedures.
• Customer Quality
• Handle customer complaints and coordinate corrective actions.
• Prepare 8D reports and quality improvement reports.
• Participate in customer audits and quality reviews.
• Ensure customer requirements are effectively implemented.
• Process Improvement
• Lead root cause analysis using tools such as: 8D 5 Why
• Fishbone Diagram
• PFMEA
• Drive continuous improvement projects to reduce defects and scrap.
• Monitor process capability and quality performance indicators.
• Documentation & Compliance
• Maintain quality records and reports.
• Ensure compliance with ISO 9001, customer standards, and company requirements.
• Support internal and external audits.
• Team Leadership
• Provide technical guidance to Quality Engineers and Inspectors.
• Conduct training related to quality tools and standards.
• Support Quality Supervisor and Quality Manager in departmental activities.

• Requirements
• Bachelor's degree in Engineering, Quality Management, Industrial Engineering, or related field. 2-5+ years of quality experience in manufacturing.
• Experience in plastic injection molding industry preferred.

Strong knowledge of

• ISO 9001
• MSA
• FMEA
• Control Plan 8D Report
• PPAP
• Technical drawing, GD&T and ASME Y14.5 standards
• Good English communication skills.