Project Manager / Operation Manager
Mô tả công việc
- Work with Outbound Manager (OM) on project budgets and expenditures.
- Attending Weekly, Monthly and Quarterly Meeting with Client to share insights and highlights of operation.
- Together with OM, create a project management calendar for fulfilling each goal and objectives.
- Problem-solving skill and be able to break out issues into actionable actions.
- Being the contact point to communicate with Trans-cosmos’s client on a daily basis for all aspects of Call-Center operation.
- Maintaining and monitoring project plans, project schedules, working hours for project members.
- Documenting and following up on important actions and decisions from meetings.
- Preparing necessary presentation materials for meetings.
- Determining project changes.
- Providing administrative support if needed.
- Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
- Assess project risks and issues and provide solutions where applicable.
- Chair and facilitate meetings where appropriate and distribute minutes to all project team members.
- Attending to ad-hoc tasks as assigned by General Manager or Client.
- Reporting to General Manager/CC Director for any abnormalities in operation.
Yêu cầu ứng viên
- Must be decisive, responsibility, thoughtful.
- Knowledge file management, transcription, and other administrative procedures.
- Ability to work on tight deadlines.
- Experience in managing to performance targets desired.
- Project management experience, able to work independently on multiple concurrent initiatives.
- Exceptional verbal, written and presentation skills.
- Language: Advance or above level of English.
- IT skills: Proficient in MS Office and CRM Systems.
- Other skills:
- Have strong management & analytical mindset.
- Good reporting skill.
- Demonstrated problem-solving skills, strategic and analytical capabilities.
- Result-oriented, problem solver, analytical skill, and customer-focused
- Experience:
- Minimum of 2-year experience in related field
- Experience in managing to performance targets desired.
- Project management experience, able to work independently on multiple concurrent initiatives.
- Exceptional verbal, written and presentation skills.
- Management skill/ type:
- Strong personality and leadership.
- Extroverted management type.
Thông tin tham khảo
Tin đăng ngày 25/06/2020 — đã hơn 180 ngày, có thể đã ngừng nhận hồ sơ. Hãy kiểm tra trên trang nguồn trước khi nộp.
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