Project Manager

The Role

As a Project Manager, your role is to support the regional/country teams to initiate, implement and improve programs that seek to increase Customer Experience. The Project Manager drives projects to ensure the desired result is achieved, the most efficient resources are used and the different interests involved are satisfied.

The day-to-day activities:

• Drive projects through to completion, from strategy, detailed planning to execution.
• Develop a deep understanding of Grab’s business operations, including internal processes, technical set-up, operational model, business strategies, and competitive context
• Ensure all projects are delivered on-time, within scope and within budget
• Build strong relationships with stakeholders and other business organizations
• Work with cross-functional teams to help guide implementation of strategic plans through to success.
• Operate cross functionally to diagnose issues, and set up policies, processes and communication channels, in addition to the actual tools/services.
• Create and maintain comprehensive project documentation

PreRequisites:

• At least 5 - 8 years of experience in similar capacity
• Solid Project Management background (technical/business) and has led projects in a regional context
• Strong relationship-building skills and experience working collaboratively with cross functional/cultural teams
• Excellent communication skills with the ability to distil complex issues and detailed analysis into simple, structured frameworks with concrete action plans.
• Demonstrated experience and excellence in leading cross-functional projects with multiple stakeholders
• Be a structured thinker, and have proven critical problem solving skills
• Self-Starter, highly motivated and exhibits personal accountability for successful completion of projects and tasks assigned; Excellent Follow-through on projects
• Positive attitude coupled with an inquisitive and investigative mindset
• Comfortable with ambiguity, uncertainty, and a rapidly evolving business landscape
• Hands on, ability to multi-task heavily and excited to venture into new unknown areas
• Bachelor’s degree with strong academic performance; or other relevant advanced degree is a plus, preferably in the field of computer science or business administration