Operations Efficiency Lead - Operations, SPX Express (HCMC)

• Leadership & Strategy:
  • Lead the Ops Efficiency team, providing guidance and support, and fostering a collaborative and high-performing culture.
  • Develop and implement strategies to improve operational efficiency and effectiveness across the organization.
• Performance Analysis:
  • Utilize data analytics to measure operational performance, identify trends and provide actionable solutions to improve service quality.
  • Prepare reports and presentations to communicate findings and recommendations to stakeholders.
• Cross-Functional Collaboration:
  • Build monthly and event-specific plans and collaborate with relevant teams to align operational plans and processes, ensure the smooth and efficient operational flows.
  • Support Operations team in network changes, new services and expansions.
• Project Management:
  • Define project scopes, objectives, and deliverables in collaboration with cross-functional teams.
  • Manage multiple projects simultaneously, ensuring timely delivery and adherence to budget constraints.
• Do other tasks as assigned by the company.

Yêu cầu

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 5+ years of experience in operations management, efficiency improvement, or a similar role.
• Track record of leading teams and managing cross-functional projects.
• Familiarity with data analysis tools and Microsoft Office Suite
• Be fluent in both English and Vietnamese.