Operations Assistant

Job Summary

• The Operations Assistant supports daily operational activities to ensure smooth coordination between sales, logistics, suppliers, customers, and internal departments.
• The role is responsible for document preparation, shipment follow-up, inventory coordination, and administrative support related to operations activities.
• Key Responsibilities
• Coordinate with suppliers, sales team, warehouse, and logistics partners regarding orders, deliveries, and shipments.
• Prepare and manage operational documents including contracts, purchase orders, invoices, shipping documents, and delivery records.
• Follow up on shipment schedules, returns, complaints, and delivery adjustments, and provide updates to related departments/customers.
• Monitor inventory and stock reconciliation
• Maintain operational records, filing systems, and basic sales/logistics reports.
• Coordinate with the accounting team regarding payments, expenses, and related documents.
• Support office administration: draft and update templates, translate documents from Vietnamese to English if needed, travel arrangements, welcome and assist guests/visitors at the office, compliance with company procedures.
• Perform other tasks assigned by the manager.

• Requirements
• Bachelor’s degree in business administration, Logistics, Supply Chain, International Business, or related fields.
• At least 3 years of experience in operations, logistics, sales support, or administration is preferred.
• Good communication and time management skills.
• Careful, organized, and detail oriented.
• Good command of Microsoft Office (Excel, Word, Outlook).
• Experience with ERP system.
• Able to communicate effectively in English, both verbally and in writing
• Capable of working independently and autonomously.
• Benefits
• Competitive salary and 13th month’s salary
• Social insurance and healthcare benefits according to company policy.
• Professional and international working environment.
• Training and career development opportunities.
• Laptop and necessary working tools provided.