Mô tả công việc
- We are looking for an experienced
- Ocean Freight Operations Manager to manage ocean freight operations, pricing, and procurement for the GFS team.
- This role will be responsible for securing competitive freight rates and reliable services, managing relationships with carriers and suppliers, and ensuring the smooth delivery of ocean freight shipments.
- The position will work closely with Sales, Customer Service, and other internal teams to support existing and new business opportunities.
- Key Responsibilities
- Ocean Freight Operations
- Manage daily ocean freight operations, including both import and export shipments.
- Oversee the end-to-end shipment process, from booking and documentation to customs coordination and final delivery.
- Ensure shipments are handled accurately, on time, and in accordance with customer requirements and applicable regulations.
- Monitor shipment progress and resolve operational issues, including delays, space shortages, documentation discrepancies, and customer complaints.
- Develop and improve standard operating procedures to enhance service quality and operational efficiency.
- Lead, guide, and support the ocean freight operations team.
- Pricing and Procurement
- Negotiate ocean freight rates, space allocation, and service terms with shipping lines, freight forwarders, and other service providers.
- Develop and maintain relationships with carriers, overseas agents, and suppliers to secure competitive rates and reliable services.
- Prepare and review quotations in response to requests from the Sales and Customer Service teams.
- Monitor market rates, carrier schedules, capacity, and industry trends to support pricing decisions.
- Manage rate agreements, contracts, and supplier performance.
- Identify opportunities to optimize procurement costs while maintaining service quality.
- Monitor shipment costs and gross profit to ensure pricing is aligned with business objectives.
- Coordination and Reporting
- Work closely with Sales and Customer Service teams to provide pricing and operational support for customer accounts.
- Coordinate with overseas offices, agents, and relevant internal teams to ensure smooth shipment execution.
- Prepare regular reports on shipment volume, revenue, costs, gross profit, supplier performance, and operational issues.
- Support management in developing the ocean freight service and improving team performance.
Yêu cầu ứng viên
- Proven experience in ocean freight operations, pricing, and procurement.
- Experience in negotiating rates and service agreements with shipping lines and other logistics providers.
- Strong understanding of ocean import and export processes, shipping documentation, Incoterms, and relevant regulations.
- Experience managing or supervising a team is preferred.
- Good understanding of freight cost structures, market rates, and gross profit management.
- Strong negotiation, communication, problem-solving, and organizational skills.
- Ability to work effectively with internal teams, carriers, overseas agents, and suppliers.
- Good command of English for business communication.
Thông tin tham khảo
- Mức lương phổ biến cho “Operation Manager”
- 24,1 – 38,2 triệu/tháng, trung bình 31,1 triệu (86 mẫu tin, VietnamSalary). Xem chi tiết lương
- Thị trường tại Hồ Chí Minh
- 12.987 tin đang mở từ 3.134 doanh nghiệp. Xem việc làm tại Hồ Chí Minh
- Nguồn tin
- Nguồn: CareerViet · đăng 26/10/2026
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