Logistics Support (7 months)

Key Tasks:

Responsible for providing direct support to customers, including transactional quotations, basic technical support, invoicing and/or order fulfilment

• Manage the order process, from the quote acceptance to invoicing

• Order Acknowledge Management
• • Cost follow up and deliveries from the factories
  • Order Backlog follow up
• Close the order and invoicing
• Customer support and respond during the process: order status, delivery date, with speed

• Create PO/ OA in system and follow up until invoicing (Scope E,H,K)
• Elaborate and follow up standard quotation for the assigned area of responsibility (market, product, parts...)according to the customer demands and needs
• Support the customer solving basic technical questions
• Prepare of customer contract
• Purchase order execution control and preparation of supplier's shipping documents. Handling of suppliers database
• Coordinate with forwarder for custom clearance and inland transport

Qualification:

• Bachelor's Degree in Business Administration or related field
• Min 3 years’ working experience in customer support, order management, sales coordinator, sales support or other similar positions
• Proficient in English

Working Location: Petroland Tower, 12 Tan Trao St., Tan Phu Ward, District 7, Ho Chi Minh City, Vietnam

Working Hours: Mon-Fri, 8am – 5pm

Base salary: 14-19 M VND/month