Logistics Customer Service Executive
Mô tả công việc
- Communicate with customers to verify shipment schedules and export plans.
- Coordinate with shipping lines to check vessel schedules, secure bookings, and monitor shipment status.
- Liaise with overseas agents to exchange shipment-related documents, and process debit / credit notes.
- Submit SI, issue sea and air bill of lading, and handle AMS, ICS2, AFR, ISF, and other required filings.
- Track cargo movements, including outbound shipments and vessel arrival timelines.
- Collaborate with sales, customer service, and finance teams to support smooth workflow.
- Execute tasks assigned by the manager.
- Build and maintain strong relationships with customers, partners, and overseas agents.
- Take responsibility for preparing reports related to assigned operational activities.
Yêu cầu ứng viên
- Bachelor’s degree in Logistics, Supply Chain, Business, or related fields.
- At least 02 years’ experience in logistics or freight forwarding operations preferred.
- Excellent communication, organizational, and problem-solving skills.
- Strong attention to detail and ability to work under pressure.
- Proficiency in English, MS Office, and FAST is an advantage.
Thông tin tham khảo
- Mức lương phổ biến cho “Customer Service Executive”
- 9,5 – 13,2 triệu/tháng, trung bình 11,4 triệu (137 mẫu tin, VietnamSalary). Xem chi tiết lương
- Thị trường tại Hồ Chí Minh
- 18.339 tin đang mở từ 3.531 doanh nghiệp. Xem việc làm tại Hồ Chí Minh
- Nguồn tin
- Nguồn: CareerViet · đăng 13/10/2026
