Kỹ Sư Chất Lượng (QA/QE)

• Quality Control & Defect Management
• Take full responsibility for controlling the quality of incoming materials, in-process production, and final finished products.
• Propose effective corrective actions and preventive improvements whenever potential or existing quality issues arise.
• Track, verify, and document the effectiveness of all implemented quality improvement measures.
• Customer Feedback & Satisfaction
• Coordinate seamlessly with internal departments and external partners to actively support and resolve customer feedback.
• Evaluate monthly performance, register data, and track internal improvement measures regarding customer scorecards and dedicated customer portals.
• Take responsibility for the processing time, operational efficiency, and overall customer satisfaction when handling any quality-related issues.
• Documentation & QMS Compliance
• Compile, review, and maintain all system-related documents for the Quality Department.
• Prepare, update, issue, and strictly implement documents related to product control processes.
• Participate in the collection and analysis of customer requirements and relevant external technical documents.
• Planning & Continuous Improvement
• Participate directly in corporate projects aimed at planning and achieving the company's ultimate quality objectives.
• Engage in strategic planning to continuously enhance product quality and conduct relevant quality training for internal staff.

Yêu cầu công việc

• Education & Qualifications
• Vocational Certificate, College Diploma, or Bachelor's Degree in Engineering, Quality Management, or a related technical field.
• Experience & Knowledge
• Minimum of 2 to 3 years of professional working experience in the machinery, electronics, or similar manufacturing industries.
• Familiarity with international Quality Management Systems including ISO 9001, IATF 16949, and ISO 13485 is highly required.
• Skills & Competencies
• Fluent in English for professional communication; additional proficiency in Chinese is considered a strong advantage.
• Solid technical knowledge of process statistics and quality methodologies.
• Highly proficient in using core quality tools such as MSA, SPC, FMEA, and PPAP to systematically resolve complex quality issues.
• Personality & Attitude
• Highly responsible, detail-oriented, and dedicated to maintaining the highest product quality standards.
• Proactive problem solver with a strong commitment to continuous improvement and customer satisfaction.