IT - Technical Business Analyst

Cơ hội nghề nghiệp | Tp. Hồ Chí Minh | Khối Công nghệ Thông tin

IT - Technical Business Analyst

This role is responsible for gathering, analyzing, and translating business requirements into technical specifications to support system development, integration, and improvement initiatives.

Responsibilities

Requirement Analysis & Documentation

• Gather, analyze, and document business and technical requirements from stakeholders
• Translate business needs into clear functional and technical specifications
• Create user stories, use cases, process flows, and data models
• Ensure requirements are complete, feasible, and aligned with business objectives

Stakeholder Management

• Collaborate with business users, product owners, developers, and QA teams
• Facilitate workshops, meetings, and requirement clarification sessions
• Act as a point of contact between business and IT teams

Technical Support & Solution Design

• Work closely with development teams to design system solutions
• Provide input on system architecture, integrations, and data flow
• Support API specifications, system integration requirements, and database structures
• Validate technical solutions against business requirements

Testing & Quality Assurance

• Develop test scenarios, test cases, and acceptance criteria
• Support UAT (User Acceptance Testing) and validate results
• Ensure delivered solutions meet functional and technical requirements

Process Improvement

• Identify opportunities for process optimization and automation
• Recommend system enhancements and improvements
• Support digital transformation initiatives

Documentation & Reporting

• Maintain detailed documentation of requirements, designs, and processes
• Prepare reports, dashboards, and presentations for stakeholders

Required Skills & Qualifications

Education

• Bachelor’s degree in Information Technology, Computer Science, Business, or related field

Experience

• 3–7 years of experience in Business Analysis or Technical Analysis
• Experience working in Agile/Scrum environments

Technical Skills

• Strong understanding of software development lifecycle (SDLC)
• Knowledge of APIs, databases (SQL), and system integrations
• Familiarity with tools such as JIRA, Confluence, Visio, or similar
• Ability to read and understand technical architecture diagrams

Business & Analytical Skills

• Excellent problem-solving and analytical thinking
• Strong requirement gathering and documentation skills
• Understanding of business processes and workflow optimization

Soft Skills

• Strong communication and stakeholder management skills
• Ability to translate complex technical concepts into business-friendly language
• Attention to detail and organizational skills