IT Engineer (Rotating Shifts)

About TTI

• Techtronic Industries Company Limited (the “Company”, the “Group” or “TTI”) is a fast-growing world leader in Power Tools, Accessories, Hand Tools, Outdoor Power Equipment, and Floor Care and Appliances for Do-It-Yourselfer (DIY), professional and industrial users in the home improvement, repair, maintenance, construct and infrastructure industries.
• TTI is accelerating the transformation of these industries through environmentally friendly cordless technology
• JOB SUMMARY
• Support MES and server operations, troubleshoot system issues, perform basic maintenance, and assist in system optimization to ensure stable production IT infrastructure.
• KEY DUTIES AND RESPONSIBILITIES - Understand and support MES operations and manufacturing data processes. - Identify and troubleshoot MES and server-related issues through system and IPC logs. - Perform basic system and server maintenance tasks (e.g., patching, reboots, configurations). - Develop or enhance MES tools and interfaces using development languages (e.g., C#, Java). - Support database activities (e.g., Oracle, SQL Server) including writing or debugging queries and stored procedures. - Assist in the secondary development of system integration tools (e.g., Kepware). - Collaborate with the operations and engineering teams to optimize system performance and reliability. - Provide documentation such as user manuals, process flows, and development logs. - Train junior staff or end-users as needed. - Participate in project implementations and system upgrade activities. - Be available for shift work, including night shifts, based on production or system maintenance schedules. - Ad-hoc jobs required by Direct Manager or Dept.
• Head.

• Working time: 1 week night shift, 1 week day shift
• Education
• Bachelor’s degree or above in Computer Science, Information Management, Automation, Industrial Engineering, or a related field.
• Experience
• At least 1 years experienced in relevant job
• Knowledge - MES platforms, manufacturing IT systems, and factory floor operations. - Development and integration tools: Visual Studio, DevExpress, Kepware. - Industrial business logic: material traceability, batch control, process flow.
• Functional Skills - Proficient in database languages and tools: PL/SQL, Oracle, SQL Server. - Programming skills: C#/.NET, Java. - Experience with system frameworks and documentation practices. - Troubleshooting and root cause analysis for server/system faults. - Can basic listening reading and writing in English - Excellent time management skills and the ability to prioritize work - Strong logical thinking and analytical skills. - Strong organizational skills with the ability to multi-task - Attention to detail and problem-solving skills - Proficiency in MS Office (MS Excel, MS Word and MS PowerPoint, Outlook, especially excellent in Excel) - Ability to deal with all members of an organization - Helpful and friendly demeanor.
• Ability to stay calm under pressure
• Other Abilities - Familiarity with open-source technologies is a plus. *Working Location: Tan Phu Trung - IZ. Shuttle bus from HCM, Binh Duong and Dong Nai are available.