IT Desktop Support Engineer (2-Year Contract @ Vietnam)
Mô tả công việc
- First point of contact for all employees in the company. Other issues involving network, server or telephony services should be escalated to Level 2 & 3 using the tools which will be provided by the company
- Logging and process request/escalation tickets using the ticketing system provided by the company
- Support and problem-solving of a standardised workstation environment
- On-site support solves problems related to peripheral printers, network printers and other common peripheral devices
- Incidents and service request which requires maintenance of printers or peripheral devices will be directed to the device maintenance party according to the contract the device is tied to
- On-site support solves problems regarding the workstation network issues and cross-connections as part of standard service. The initial troubleshooting needs to be performed to evaluate the extent of the situation and escalate to the network team providing all the relevant information
- Maintaining compliance with all company policies and procedures
- Supporting organization events be it internal or external, subject to business requirement
- After business hours on-duty support on ad-hoc basis subject to business requirement
- To support projects requirement and deliverable when needed
Thông tin tham khảo
Tin đăng ngày 06/09/2022 — đã hơn 180 ngày, có thể đã ngừng nhận hồ sơ. Hãy kiểm tra trên trang nguồn trước khi nộp.
- Mức lương phổ biến cho “It Support”
- 10,3 – 15,1 triệu/tháng, trung bình 12,7 triệu (87 mẫu tin, VietnamSalary). Xem chi tiết lương
- Thị trường tại Hồ Chí Minh
- 8.646 tin đang mở từ 2.477 doanh nghiệp. Xem việc làm tại Hồ Chí Minh
- Nguồn tin
- Nguồn: website tuyển dụng của doanh nghiệp (www.jobstreet.vn) · đăng 06/09/2022 · cập nhật 14/02/2023