Head of People

THE ROLE:

We are looking for a true HR Generalist and Leader to help support our rapidly growing, geographically dispersed business.This position will oversee all aspects of HR, and you will initially be in “building” mode as you implement processes, systems, and infrastructure to help our teams reach a ‘world-class’ level.

This role is a great fit if you are either a:

“Subject Matter Expert” - someone who has a track-record of building and scaling HR functions in early-stage start-ups

“Step-Up Candidate” - someone who has a track-record of working in People, Culture, and/or Talent Acquisition teams within a start-up, and is now seeking an opportunity for full ownership and leadership of a HR function

What is the current team set-up?

We have a hybrid-remote set-up with a “hub office” in HCMC, Vietnam, which consists of the CEO, COO, CFO, CTO along with various division heads. This is in conjunction with remote staff based in 20+ other countries . At the time of writing, we have 120+ staff, and we plan to continue to grow as we thoughtfully scale to keep up with business growth.

It’s going to be an extremely exciting few years, and we’re looking for someone equally excited to tackle all of this growth!

How much of this role is strategy vs operational/execution?

At our current stage, all global managerial roles have a dual responsibility of strategy and execution. Managers are also ‘do-ers’ and will need to get involved in the day to day execution.

On a strategic front, this role is perfect for someone with a strong experience at scaling start-up teams, and is able to build and map our talent to the business goals

What are some of the deliverables for this role?

• Building a world-class HR function
• HR/Employee Relations Management
• Hiring & managing a talent acquisition team within the HR function
• Integrating and maintaining company culture as cross-functional collaboration and geographic dispersion increases
• Development of learning and development programs
• Alignment of compensation and performance
• Defining Career Paths for Employees

What types of responsibilities will this involve?

• Attract

• Oversee the Talent Acquisition team to identify and hire the best talent globallyand in Vietnam.

We hire based on ‘world class talent’ or ‘world class potential’.

• Your approach to recruiting should bring analytic and operational rigor to ourprocesses, so that we continue to provide a great candidate experience at scale.

• Grow:

• Create an exceptional onboarding system for our teams around the world, that isboth unified but also unique to each team.
• You will understand the greatest development needs at all levels across thebusiness and address those needs through the Learning & Developmentorganization.
• You will continue to make our company a place at which people want to stay foryears.

• Reward:

• Make our performance & salary reviews efficient and effective.
• Build fair and transparent compensation, titles, and org structures.
• You will own broader reward and recognition programs, so that our best peoplefeel their work is visible and appreciated.

• Connect:

• Adopt new tools and build systems to help us communicate effectively acrossteams and locations (communication within each team is owned by thoseindividual teams).
• Oversee a calendar of team events that help foster close relationships amongteam members
• You’ll proactively assess and measure the health of our culture, and you’ll createtraditions to build and protect our culture.

• Know:

• Lead the choice and implementation of all People related systems as we grow,with the goal of creating a ‘single source of truth’ for each employee.
• You will deeply understand our employees with qualitative and quantitative dataso that you can make strong, data driven decisions.

Where will this role be based?

• The role can be based in our HCMC, Vietnam office or remote. If remote, preference will be given to candidates who are either:

                       ○ Within +/- 2 hour time difference with Vietnam or based in the UK

                       ○ Open to relocation to Vietnam

What makes the ideal candidate for this role?

• 5+ years experience in People Operations/HR with ideally some experience in your career as a talent acquisition specialist/recruiter
• Expertise/thoughtfulness across breadth of HR and recruiting functions: Has experience and depth in a range of functions -- with comp and benefits, with architecting learning and development programs, with the strategy and operations of recruiting, with expertise in organizational design, as well as the personal side of employee relations
• Previous experience working in a startup environment, ideally seed/series A stage - understanding that everyday you must ‘embrace the chaos’ but work towards structure
• Experience leading teams at scale: Has led start-ups and knows the opportunities and challenges that come with scaling teams.

What key traits will you need?

• Founder mentality- you will have a growth mindset and embrace figuring things out.
• Intellectual horsepower- we’re solving problems most other companies haven’t or can’t solve, so you will need tenacity and intellectual agility to succeed
• Prioritize ruthlessly- we move (very) fast, so your priorities will constantly evolve. You will need to keep disciplined to the important work, and not get distracted by low ROI tasks
• “Startup Nerd” - you don’t need to be an expert on start-ups, but you should have an intrinsic interest and passion for startups. This will be tested in our interviews!
• We are the very definition of a fast-paced start-up. It’s incredibly liberating, and we may not get things right all of the time (90% of the time we do!) but we accept this is the trade-off for moving at pace and innovating. Ultimately everything will be measured as results matter, but (particularly) for this position we want to constantly be challenging the status quo.

Our Values

• Ambition - Dare to Dream
• Performance - Results Matter
• Curiosity - Sapere Aude
• Resilience - We always find a way
• Humility - Remember our roots
• Meritocracy - The door is always open

Some Basic Requirements

•  Fluent English language skills (you don’t need an IELTS, but if you did it would be 7.0+)

RECRUITMENT PROCESS:

Submit your application via our Careers Page: https://www.virtualinternships.com/about-us/careers/

 In-Person/ Zoom meeting with COO

 In-Person/ Zoom meeting with CEO & COO + Senior Leadership