Giám sát phòng lab (nội thất)

Main Scope

• Color Lab operation, workflow, documentation, SOP compliance, and job control

Exclusion

• This position is not responsible for technical color formulation, color matching decisions, finishing chemistry, or technician duties .

1. JOB PURPOSE

• The Color Lab Supervisor is responsible for the daily operational control of the Color Lab , ensuring every job is properly received, registered, prioritized, processed, documented, approved, and released according to the established SOP.
• The role focuses on
• Job In → Process Control → Approval Coordination → Job Out , including workload planning, document control, sample/panel traceability, housekeeping, and team discipline.

2. KEY RESPONSIBILITIES

• A. JOB-IN CONTROL
• Receive all Color Lab requests from Development, Production, QC, Technical, Sample Workshop, and other authorized departments.
• Ensure every request has complete information before entering the Color Lab.
• Register each job into the Color Lab tracking system/log.
• Assign a unique job/reference number where required.

Verify availability of

• Item / product information
• Customer
• Factory / production location
• Finish code
• Substrate/material
• Master color panel or approved reference
• Required completion date
• Requestor/owner
• Reject or return incomplete requests for clarification.
• Control physical samples, master panels, and documents received with each job.
• B. JOB PRIORITY & WORKLOAD CONTROL
• Maintain the daily Color Lab job list.
• Prioritize jobs according to agreed development/production requirements.
• Assign jobs to the appropriate Color Lab team member according to workload.
• Set and follow target completion dates.

Conduct daily review of

• New jobs
• Work in progress
• Overdue jobs
• Jobs waiting for information
• Jobs waiting for approval
• Escalate overdue or blocked jobs to the responsible department/manager.
• Ensure urgent requests are properly authorized and do not disrupt normal workflow without approval.
• C. PROCESS & SOP COMPLIANCE
• Ensure all Color Lab jobs follow the approved workflow and SOP.
• Check that required process steps are completed and recorded.
• Ensure operators/technicians do not skip required process stages.
• Ensure correct identification and labeling are maintained throughout the process.

Monitor compliance with

• Job registration
• Sample identification
• Panel labeling
• Process record
• Approval status
• Retention/sample storage
• Job closure
• Report any deviation from SOP and follow up on corrective action.
• Maintain discipline and consistency in Color Lab operational procedures.
• D. SAMPLE & COLOR PANEL ADMINISTRATION
• Control all incoming and outgoing color panels.
• Ensure every panel has correct and complete identification.

Maintain traceability between

• Request → Job Number → Sample/Panel → Approval → Final Release
• Ensure approved master panels are properly signed, dated, coded, and recorded.
• Control duplicate/reference panels where required.
• Ensure superseded or rejected panels are clearly identified and separated.
• Prevent unauthorized use of obsolete or unapproved panels.
• Coordinate transfer of approved master panels to the designated Color Library.
• E. APPROVAL COORDINATION
• Track samples/panels submitted for internal or customer approval.

Maintain clear status

• In progress
• Pending review
• Pending approval
• Approved
• Rejected
• Rework required
• Closed
• Follow up with responsible departments for pending approvals.
• Ensure approval evidence is properly documented before releasing a job.
• Ensure no unapproved panel is treated as an approved production standard.
• F. JOB-OUT & CLOSURE CONTROL
• Before closing any Color Lab job, verify that:
• Required sample/panel has been completed.
• Required approval has been obtained.
• Final panel is correctly labeled.
• Relevant records are complete.
• Approved standard has been transferred to the correct owner/location.
• Required information has been communicated to the requestor.
• Job status has been updated to
• Closed/Completed .
• Maintain a complete record of closed jobs for future traceability.

3. DAILY COLOR LAB MANAGEMENT

• Conduct daily job review with the Color Lab team.
• Monitor attendance, manpower allocation, and workload.
• Maintain an organized and clean working environment.
• Ensure samples, panels, documents, tools, and working areas are properly arranged.
• Ensure FIFO/priority rules are followed.
• Monitor job lead time and department response time.
• Coordinate with related departments to prevent delays caused by missing information or approval.
• Prepare daily/weekly status reports for management.

4. DOCUMENT & DATA CONTROL

• Maintain accurate Color Lab records, including:
• Job request log
• Job In/Out tracking
• Color panel register
• Approval records
• Master panel records
• Rejected/rework records
• Pending job list
• Overdue job list
• SOP/checklist records
• Color Library handover records
• Ensure records are updated in real time and can be easily traced during audits or production investigations.

5. TEAM SUPERVISION

• Assign daily operational tasks.
• Ensure team members understand job priorities and SOP requirements.

Train team members on

• Color Lab workflow
• Job registration
• Documentation
• Labeling
• Panel handling
• Traceability
• Housekeeping
• SOP compliance
• Monitor discipline and work performance.
• Identify operational training needs and report them to the department manager.

6. OUT OF SCOPE – TECHNICAL RESPONSIBILITIES

• The Color Lab Supervisor is not the technical authority for color or finishing .
• The following responsibilities belong to the
• Color Technician / Finishing Technician / Technical Specialist , as applicable:
• Color formulation and recipe development
• Technical color matching decisions
• Selection or modification of finishing chemicals
• Stain/topcoat/sealer formulation
• Chemical mixing ratio development
• Spray parameter development
• Technical troubleshooting of finishing defects
• Technical evaluation of coating performance
• Approval of technical finishing processes
• Development of new finishing systems
• The Supervisor may coordinate, track, document, and ensure completion of these activities but does not replace the responsible technician.

7. KEY PERFORMANCE INDICATORS – KPI

• KPI
• Target
• Job registration accuracy 100%
• Job traceability 100%
• SOP compliance ≥ 98%
• On-time job completion ≥ 95%
• Correct panel labeling 100%
• Approved panel/document control 100%
• Overdue jobs without escalation 0
• Lost/untraceable samples or panels 0
• Jobs released without required approval 0
• Daily tracking update 100%
• Color Lab 5S / housekeeping compliance ≥ 95%

8. AUTHORITY

• The Color Lab Supervisor has authority to:
• Return incomplete job requests.
• Stop a job when required information or reference standards are missing.
• Prevent release of samples/panels without required documentation or approval.
• Set daily operational priorities based on the approved production/development schedule.
• Request responsible departments to provide missing information.
• Escalate overdue approvals or jobs affecting production schedules.
• Require Color Lab staff to comply with approved SOPs and documentation requirements. . KEY WORKFLOW
• JOB IN ↓ Request & information check ↓ Job registration ↓ Priority / target date setting ↓ Job assignment ↓ Process according to SOP ↓ Status & progress monitoring ↓ Sample / panel review & approval coordination ↓ Labeling & documentation ↓ Approved master panel / standard handover ↓ Record update ↓
• JOB OUT / JOB CLOSED
• Core principle
• The Color Lab Supervisor owns the operation and control system, while the Color Technician owns the technical color and finishing decisions.

• Strong laboratory operations and team supervision skills.
• Good knowledge of testing methods, quality control, and laboratory procedures.
• Hands-on experience with laboratory equipment, calibration, and troubleshooting.
• Strong analytical and problem-solving skills.
• Good understanding of material testing and product quality requirements.
• Strong attention to detail and accuracy in testing and documentation.
• Good knowledge of laboratory safety and chemical handling.
• Good English communication and technical reporting skills.