Firestop Engineer (Open for fresh - Construction background)

• Firestop Engineer will serve as a key technical resource for both internal teams and external customers across multiple fire-stop product lines.
• Primary responsibilities include assisting customers with product selection, installation guidance, and issuing Engineering Judgments (EJs) for unique field conditions.
• In addition to customer support, this role will contribute to firestop-related initiatives including troubleshooting, product testing, certification support, and technical development.
• This position will focus exclusively on supporting Rectorseal’s firestop business and technical service operations.
• Provide technical expertise and training related to firestop products and applications.
• Serve as a technical liaison between internal departments and external stakeholders, including customers, distributors, contractors, inspectors, and code officials.
• Respond to technical calls and emails from internal sales teams, distributors, contractors, and installers.
• Assist customers with selecting appropriate firestop products based on project requirements and field conditions.
• Provide installation recommendations and develop Engineering Judgments (EJs) for unique or non-standard field conditions.
• Draft technical justifications and engineering recommendations in English to a professional standard acceptable to code officials, inspectors, and industry professionals.
• Conduct jobsite visits to evaluate firestop applications and assist with troubleshooting/problem resolution.
• Support product certification efforts, including in-house firestop testing, documentation, and agency coordination.
• Troubleshoot firestop installation issues and identify root causes of technical concerns.
• Ensure timely and accurate responses to technical inquiries regarding Rectorseal firestop product applications.
• Deliver training and technical support to internal staff, distributors, contractors, and customers.
• Maintain up-to-date knowledge of firestop technologies, testing standards, building codes, and industry regulations.
• Conduct competitive analysis of firestop products and systems to support product development and market positioning.

• Required
• Bachelor’s degree in  Civil engineering/ Mechanical Engineering
• An excellent command of English is required.
• Willing to learn, flexible mindset.
• Ability to read, interpret, and understand technical content.
• Working schedule is 4:00 PM to 12:00 AM Vietnam time , which aligns with 4:00 AM to 12:00 PM Houston, Texas time , to support team collaboration, meetings, training sessions, and technical reviews.
• Candidates must successfully complete all required
• UL TEDP examinations to support Rectorseal’s
• UL Technical Evaluation Developer Program (TEDP) .
• Skills / Competencies
• Ability to read and interpret technical drawings and construction documents.
• Proficiency in
• AutoCAD or similar CAD software.
• Strong technical writing and communication skills.
• Strong problem-solving mindset and passion for customer service.
• Ability to manage multiple priorities in a fast-paced technical environment.

Benefits

• Shuttle bus: Bien Hoa, Di An and Thu Duc 13th month: fixed + Annual bonus: around 2 - 3 months
• Pension fund: a financial solution that is designed as regular and long-term saving tools. In 2025, employees can contribute max 6% of base salary and the company will contribute the same for employees.
• Annual leaves: 15 days/ year
• Birthday: 1 day/ year + 200k E-voucher
• Engagement activities: team building, outing, Sport club, tea break at office..... 05 working days/week
• Health Insurance: provided to employee and wife/ husband + kids.
• High-quality annual health check scheme.
• Active, engaged and open working environment.