FBS Key Account Management Leader - Business Development, Shopee

• Own and deliver team-level FBS targets (FBS ADO, new seller acquisition, new SKU acquisition, ect); cascade targets to individual KAMs and track daily/weekly progress.
• Drive team capability development: partner with Central Team to design structured KAM skillset improvement programs, establish best practices, and foster a learning culture across the team to build lasting team-wide competencies.
• Monitor KAM performance: identify underperformance early, provide structured action plans.
• Identify and remove blockers across the seller journey (onboarding, operations, policy issues); coordinate cross-functionally with PMO team to resolve issues.
• Synthesize category-level insights from KAM field data: identify patterns, root causes, and opportunities; formulate and propose actionable solutions to leadership.
• Maintain a high level of product and process knowledge to provide accurate and consultative support to sellers.
• Other tasks as assigned

Yêu cầu

• 3–5 years of experience in Key Account Management, Business Development, or Sales; at least 1 year in a team lead or senior individual contributor role.
• Proven ability to manage and develop a team; comfortable setting targets, reviewing performance, and providing constructive feedback.
• Good at planning, analytical skills, and execution to plan & achieve monthly/yearly commercial targets.
• Strong communication skills, able to prepare, lead and present in meeting.
• Logical thinking and strong problem-solving skills