Expert, Product and Solution (Credit Card)

Thỏa thuận Hà Nội Chưa yêu cầu kinh nghiệm Hạn nộp 23/10/2026

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Mô tả công việc

Lead the development, management, and optimization of the Credit Card product portfolio to meet customer needs and drive business growth.
Conduct market research, analyze industry trends and customer behavior, and propose new product features, benefits, and value propositions to enhance competitiveness.
Design and enhance customer journeys, operating procedures, product policies, and guidelines related to Credit Card products.
Collaborate with Business, Technology, Operations, Risk, Compliance, Legal, and other stakeholders to deliver product initiatives and enhancements.
Monitor and analyze product performance, identify business opportunities, and recommend improvement initiatives to drive portfolio growth and customer engagement.
Participate in product development, digital transformation, and process automation projects related to Credit Card business.
Develop product documentation and provide training and knowledge-sharing sessions for relevant stakeholders.
Perform other duties as assigned by the Line Manager.

Bachelor's degree or above in Finance, Banking, Economics, Business Administration, or a related field.
Minimum 8 years of experience in banking or financial services, with solid hands-on experience in Credit Card product development, management, or portfolio optimization.
Strong understanding of Credit Card business, including product lifecycle management, portfolio performance metrics, customer spending behavior, and key growth drivers for card acquisition, activation, and usage.
Proven experience in developing or enhancing Credit Card products, features, policies, benefits, and customer value propositions.
Good knowledge of the card industry, card schemes (Visa, Mastercard, JCB, etc.), and relevant regulatory requirements.
Strong analytical skills with the ability to assess business performance, generate customer insights, and recommend data-driven solutions.
Strong stakeholder management, project management, problem-solving, and product thinking capabilities.
Good command of English, both written and verbal.