Driver Operations Senior Associate, GrabFood Philippines

Get to know the Role:

Responsible for developing and executing acquisition and engagement strategies to increase overall supply size, productivity, efficiency, and engagement of GrabFood delivery-partners. Problem-solving skills, an analytical approach to decision-making and execution, and a willingness to do get your hands dirty are all necessary components to success in this role. ​​


The day-to-day activities:

​​​- Execute on GrabFood delivery-partner acquisition and engagement processes and initiatives ​

• Build, run and optimize scalable operational processes tackling delivery-partner efficiency/performance, delivery quality, loyalty and retention programs.
• Analyze the performance of owned projects and initiatives and communicate key results across a wide range of audiences.
• Work across different teams and functions to support goals and initiatives of Grab as a whole, when relevant to delivery-partners.

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The must haves:
- Bachelor’s degree in any field with a strong academic track record.

• Excellent English written and verbal communication skills, with the ability to interact with colleagues at all levels.
• At least 1-2 years of work experience preferred, fresh graduates are welcome to apply.
• Proficiency in Excel/Google Sheets is required. Experience with R/Python is a plus.
• Able to make key business decisions and provide rigorous, data-driven recommendations.
• Self-starter and ability to work well in a fast-paced environment.

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