Customer Services Executive (Chinese or Korean Language/ Work in Korea Timezone)

Mô tả công việcInnovature Consulting Limited is looking for a Customer Services Executive (Korean speaking). This candidate will work closely with Recruiting, Client Delivery, and Operations department of U.S clients to ensure timely and accurate work in Korea Time Zone.
The Customer Services Executive is responsible for providing effective customer service for customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. Duties include:
* Process orders
* Prepare correspondences and fulfill customer needs to ensure customer satisfaction.
* Navigate and communicate between multiple parties, Client, Vendor
* Know all onsite and offsite workers, and their vendor, with access to your data, systems, and facilities