CUSTOMER SERVICE STAFF tại Hải Phòng

Mô tả công việc

JOB DESCRIPTION - Handling of customer enquiries and requests professionally to maximize customers’ satisfaction. - Receiving booking information, verifying and creating booking in system, Updating & Sending Booking Acknowledge to customer within timeframe.
Amend Booking as customer’s requirement. - Verify documents of special cargo (DG/OOG/Flexbag). - Drawing & update monthly schedule.
Change notice of changed schedule to customer. - Verify certificate to issue to customers. - Handle COD/Return. - Verify/Update Customer Profile in the system. - Verify with customers for issues concerned under their shipments. - Follow connecting vessel at transit port. - On duty list after working hours to check export list with ports. - Other Task required by manager

JOB REQUIREMENTS - University graduated in relevant field. - Hardworking, proactive and teamwork spirit. - Good interpersonal & communication skills. - Good organizational and multi-tasking abilities. - Language: Good command of English and Chinese.
BENEFITS : * Workplace: Hai Phong City * Social insurance, health insurance, unemployment insurance as Vietnam Law regulation. * 13th month salary * Lunch & parking included * Annual Health check packages and teambuilding * Working hours from Monday – Friday- working time: 08:00AM to 05:00PM * Other benefits will be discussed during the interview * Salary can be negotiable.

Thị trường tại Hải Phòng: 978 tin đang mở từ 233 doanh nghiệp. Xem việc làm tại Hải Phòng
Nguồn tin: Nguồn: CareerViet · đăng 23/07/2026