Customer Service & Pricing Staff (Chinese Speaking)
Mô tả công việc
Job Description
- We are looking for a Customer Service & Pricing Staff with strong experience in handling export/import shipments, excellent communication skills, and a detail-oriented mindset. The successful candidate will be responsible for managing end-to-end logistics operations and ensuring high levels of customer satisfaction
Key Responsibilities
- Handle all import/export shipments by air and sea to/from Vietnam, ensuring compliance with company policies and regulations.
- Check and negotiate rates with carriers, subcontractors, and trucking providers; prepare competitive quotations for customers and overseas agents.
- Coordinate end-to-end customer service, including booking, shipment tracking, documentation, invoicing, cost control, and file closure.
- Liaise with global agents, carriers, and internal teams to ensure smooth shipment operations and timely customer updates.
- Maintain accurate shipment data, respond to customer inquiries, monitor market trends, and prepare regular management reports.
Yêu cầu ứng viên
Requirements
- Bachelor’s degree in Economics, International Business, Logistics, or a related field.
- Minimum 1 years of experience working in Freight Forwarding/Logistics, preferably at HCMC-based companies.
- Strong understanding of sea freight operations and pricing mechanisms.
- Excellent command of Chinese (spoken & written).
- Proficient in MS Office (Excel, Word, PowerPoint) and internet tools.
- Strong interpersonal and customer service skills.
- Detail-oriented, organized, and able to work under pressure.
- Good with numbers and reporting.
Benefits
- 13th-month salary bonus.
- Social and health insurance in accordance with Vietnam Labor Law.
- Professional, friendly, and dynamic working environment.
- Opportunities for career development and training.
Thông tin tham khảo
- Thị trường tại Hồ Chí Minh
- 14.489 tin đang mở từ 3.403 doanh nghiệp. Xem việc làm tại Hồ Chí Minh
- Nguồn tin
- Nguồn: CareerViet · đăng 20/10/2026
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