Customer Quality Assurance Engineer
Mô tả công việc
- The incumbent will take charge of Customer Quality Assurance responsibilities to ensure all products meet internal and external quality standards before shipping out, handle customer complaint and work closely with all cross-functional teams to drive for customer satisfaction and continuous improvement
- RESPONSIBILITIES
- Handle customer complaint, customer return and other customer quality requirements.
- Drive customer complaint resolution by carrying out root cause & failure analysis, dimensional analysis, or other means with cross-function team
- Follow up status to ensure verification of corrective & preventive actions implemented on schedule. In addition, communicate with customers regularly to report status until case closed.
- Maintain and continuously improve TTI quality management systems
Yêu cầu ứng viên
- College or above degree in Electronic, Electrical, Mechanical Engineering or related Engineering field.
- Minimum 2 years of working experience in Quality field and related to customer complaint handling. Familiarity with metal, plastic, electrical or electronic products is an advantage.
- Familiar with Six Sigma, ISO 9001, Quality methods and tools such as FMEA, Control Plan, 8D etc. Six Sigma Green Belt certification will be an advantage.
- Able to work independently and pro-actively.
- Strong skills in problem analysis and solving. Good customer technical service preferred.
- Good communication and interpersonal skills.
- Team player with positive approach.
- Good English reading, writing and speaking skills.
- PC skills required (MS Office, Outlook etc.)
Thông tin tham khảo
- Mức lương phổ biến cho “Quality Engineer”
- 11,9 – 17,9 triệu/tháng, trung bình 14,9 triệu (68 mẫu tin, VietnamSalary). Xem chi tiết lương
- Thị trường tại Đồng Nai
- 1.633 tin đang mở từ 379 doanh nghiệp. Xem việc làm tại Đồng Nai
- Nguồn tin
- Nguồn: CareerViet · đăng 22/10/2026