Country Manager (International Education)

PRINCIPAL ACCOUNTABILITIES AND KEY DUTIES

• Review, conceptualise, develop, and implement Vietnam engagement strategy, policy, procedure, frameworks, and metrics to achieve the objectives of Learning Centre Vietnam, including enrolment and revenue targets.
• Manage and review company business practice in Vietnam, recommending and implementing business strategies based on best practices and local business culture, and providing administrative and logistical support in marketing, student recruitment activities, and student support throughout Vietnam.
• Develop, manage, and direct the business processes and practices of the Vietnam operation including implementing and managing the business plan, marketing plan, budget, functional and operational activities, staffing, and reporting requirements.
• Develop and provide comprehensive reports and briefing papers informing the Managing Director about the Vietnam operations, opportunities, recruitment priorities, targets, and market trends.
• Perform management responsibilities in relation to the development and implementation of daily operation activities, including managing the teams and working closely with external stakeholders, e.g., agents, local education institutional partners, government agencies, and other channel partners.
• Any other duties commensurate with the scope of the role as directed by the Managing Director.

SELECTION CRITERIA – ESSENTIAL

Qualifications (or equivalent experience)

• University degree (postgraduate qualification preferred) and extensive relevant experience; or extensive experience and management expertise; or an equivalent combination of relevant experience and/or education/training.
• Extensive experience in marketing education services and working with channel partners for the higher education sector in Vietnam.
• Extensive experience in business development and relationship management experience at the highest level.

Skills/Techniques:

• Robust understanding of the student recruitment activities within the Vietnamese education context.
• Proven capacity to develop innovative solutions and predisposition for problem-solving.
• Excellent financial management skills.
• Exceptional planning and organisational skills and the ability to manage competing requirements simultaneously and under pressure.
• Excellent interpersonal skills with the ability to establish trust and respect at all levels internally and externally.
• Highly developed written communication skills: reporting and submission writing and analysis.
• Excellent team management and organisational skills.
• Extensive experience in working with channel partners for the higher education sector in Vietnam.
• Native Vietnamese speaker and advanced English proficiency. Competent Mandarin proficiency is a bonus.