Chuyên Viên Kinh Doanh

• Customer Sourcing & Market Development
• Proactively search for potential customers through multiple channels including market research, personal relationships, referrals, and online advertising.
• Develop market-visit plans and gather customer information to build a robust pipeline of potential clients.
• Approach project investors, general contractors, architects, interior design firms, and individual customers with demands for aluminum and glass doors.
• Analyze the market to identify emerging trends and new business opportunities.
• Conduct market surveys to capture competitor information including products, market share, pricing, and promotional programs, and report these insights to direct management.
• Sales & Technical Consulting
• Actively contact and connect with potential customers to understand their needs and introduce the company's products and services.
• Receive inquiries and provide detailed consulting on aluminum and glass door products including aluminum systems, glass types, accessories, colors, styles, and specific features.
• Address customer inquiries regarding technical specifications, pricing, construction timelines, and warranty policies.
• Negotiate and thoroughly persuade customers regarding the quality, advantages, and suitability of the company's products.
• Coordinate with relevant departments to prepare accurate quotations, draft contracts, and negotiate final terms to close sales.
• Customer Care & Contract Implementation
• Maintain strong relationships with existing customers to generate repeat business and secure new referrals.
• Track order progress and coordinate closely with the production and installation departments to ensure on-time delivery and flawless construction.
• Resolve any arising issues quickly and effectively to guarantee absolute customer satisfaction.
• Collect comprehensive customer feedback to continuously improve product and service quality.
• Monitor the implementation of signed contracts, keeping the customer as the central focus to deliver the best value.
• Financial Tracking & Internal Coordination
• Follow up on the contract liquidation process and assist the accounting department in effectively managing debt collection.
• Collaborate seamlessly with other departments to improve overall service quality and respond agilely to the latest customer trends.
• Prepare daily, weekly, monthly, and quarterly sales plans and report performance results directly to management.
• Update customer information and transaction statuses diligently within the internal management system.
• Participate actively in departmental meetings to contribute ideas for building broader business strategies.

Yêu cầu công việc

• Education & Qualifications
• Minimum of an Associate's Degree (Intermediate/College level) in Economics, Business Administration, Construction, Architecture, or related fields.
• Experience & Knowledge
• Over 2 years of professional experience in the building materials, interior design, or similar product industries, specifically targeting mid-to-high-end segments.
• Proven experience in selling to residential projects such as villas, shophouses, townhouses, and mid-sized office buildings (under 12 floors) is highly preferred.
• Solid experience in searching for and aggressively developing new customer pipelines.
• Understanding of the door and building envelope industry, as well as basic knowledge of aluminum systems, glass, and accessories, is considered a significant advantage.
• Skills & Competencies
• Strong communication skills with the ability to present information clearly, coherently, and engagingly.
• Excellent persuasion and negotiation skills to close deals effectively.
• Proficient problem-solving capabilities to handle flexible and unexpected situations.
• Strong time management skills to effectively plan and prioritize daily tasks.
• Proficient in Microsoft Office suite (Word, Excel).
• The ability to read and interpret architectural drawings is a distinct advantage.
• Personality & Attitude
• Independent and proactive worker who also functions excellently as a collaborative team player.
• Careful, meticulous, hardworking, and highly capable of working under sales pressure.
• Possesses a strong network with design consulting firms, construction contractors, project management teams, and supervision consultants.
• Customer-centric mindset, always respecting societal norms and adhering strictly to legal regulations.
• Highly mobile and willing to travel frequently to meet with clients and visit construction sites.