Chief Of Staff

Job Descriptions

• A - Executive governance and decision support: - Main tain priority slate; clarify next decision/action; challenge ownerless or stale items - Coordinate pack assembly, option/risk presentation and version control without rewriting owner content - Prepare concise agenda, evidence and decisions sought; coordinate channel - Challenge and edit decision memo for clarity; return incomplete evidence; prepare pre-read - Prepare fact pattern, trade-offs and recommended route; convene only required owners
• B - Management Operating System - Maintain charter register and integrated calendar; specify pack owner and decision branch - Operate agenda, timebox decisions, route unresolved items, capture one-A outcomes (outcomes with one clearly accountable owner) - Operate strategy/governance process; coordinate analysis and pack; do not combine accountables - Maintain decision/action logs, reminders, aging and closure evidence - Audit adoption, identify overlap/meeting-factory risk, propose prune/merge/control changes
• C - Transformation portfolio and recovery - Refresh portfolio priorities and scenarios; prepare hold/resequence/stop recommendations.
• D - Strategy, planning and performance - Launch process, brief owners, control assumptions and submission standards - Synthesize strategy narrative and options; coordinate pack; protect author/owner boundaries
• E - Executive analysis and incident support - Provide bounded analysis or route to relevant craft/domain owner - Support command cadence, decision readiness, logs and cross-functional coordination - Conduct focused analysis and option framing with domain owners
• F - Office governance, capability and quality - Lead office team, allocate process work within charter, coach and resolve internal dependencies - Assess workload/capacity, trigger evidence and stop/defer/borrow/buy options.

• Job requirements
• Education & Certifications - Bachelor’s degree in Business Administration, Economics, Finance, or a related field. - MBA/EMBA and professional certifications such as PMP/PgMP, Prosci Change Management, Corporate Governance, or Lean Six Sigma Green/Black Belt are preferred. - Equivalent hands-on experience will be considered in place of certifications.
• Experience - 10+ years of relevant experience, including approximately 5+ years in managerial, director-level, or executive-facing roles. - Relevant backgrounds may include Chief of Staff, Strategy Director/Head, Transformation Director, CEO Office Lead, Corporate Strategy, Management Consulting Manager/Principal, Business Operations Director, or Operations Manager. - Experience in founder-led, fast-growing, or multi-business-unit transformation environments is highly preferred.
• Core Capabilities - Strong judgment in decision rights, authority boundaries, priorities, and resource allocation. - Ability to synthesize complex information into clear, decision-ready executive insights and recommendations. - Strong understanding of management operating systems, governance frameworks, and cross-functional execution. - Proven ability to influence senior stakeholders, manage escalations, and drive alignment across functions. - High standards of data integrity, confidentiality, and discretion.
• Key Skills - Executive analysis, decision memos, and pre-read preparation. - Executive meeting governance and management cadence. - Decision, action, and transformation portfolio tracking. - Cross-functional stakeholder management and escalation. - Governance reporting and executive dashboard preparation. - Risk assessment and development of actionable options. - Team leadership, coaching, and resource coordination. *Benefits 13th-month salary and performance-based profit-sharing bonus.
• Monthly attendance bonus.
• Annual performance review and salary adjustment. 24/7 personal health insurance.
• Annual health check-up organized by the company. 16 days of annual leave, plus additional leave based on seniority.
• Up to 3 remote working days per month.
• Learning and personal development budget.
• Professional and soft-skills training programs to support continuous growth.
• Annual team-building activities and dedicated retreats for the management team.
• A variety of employee engagement activities throughout the year, including Monthly Friday events, Year-End Party, Mid-Autumn Festival, International Women’s Day, Vietnamese Women’s Day, International Men’s Day, and other celebrations.
• Comprehensive physical and mental well-being programs.
• Structured onboarding program with a dedicated Buddy throughout the probation period.
• Working Hous8:30 AM – 6:00 PM, Monday to Saturday morning, with a 1.5-hour lunch break.
• Saturday mornings may be worked remotely or at the office, depending on business and job requirements.