Business Unit Coordinator

Wall Street English

12-16 tr VND Hồ Chí Minh Chưa yêu cầu kinh nghiệm Hạn nộp 21/11/2026

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Mô tả công việc

1. Business Performance Governance · Consolidate and analyze monthly Sales & Service KPI reports (actual vs. budget and target) at center and national level, ensuring data accuracy and integrity. · Supporting monthly target setting and performance review cycles, and coordinating with HR, Finance and IT to validate monthly team performance before BOD approval.
2. Business Unit Operations & Appointment Management · Act as the key liaison between Business Unit and supporting functions (Marketing, Finance, HR, IT) to identify and resolve operational issues affecting center performance, escalating process gaps when needed. · Manage MS Bookings configuration (user access, service updates) and oversee daily customer appointment allocation across centers, proposing timely solutions to any allocation issues. · Support centers in welcoming online prospects for consultation appointments, ensuring a smooth and professional customer experience on Zoom. · Manage the assigning list file, ensuring all assignments are up to date, on track and accurate.
3. Collection Management · Drive achievement of monthly recurring collection and recovery targets across centers. · Ensure accurate and timely collection activities, including overdue payments, collection status and objection handling, working with center and internal stakeholders to resolve collection objections. · Monitor and investigate termination/default cases, and maintain monthly collection and termination/default reports.
4. Business Unit Administration · Coordinate with Procurement, Finance, Marketing and vendors to ensure timely production and accurate monthly payment requests for BU activities (sales & service materials, kick-offs, vouchers, signage, gifts, OOH and BU marketing). · Support logistics for BU initiatives, and assist the Training Manager and HR with onboarding, offboarding and staff movement documentation as requested
5. Sales Support Team Management · Lead, train and supervise the Sales Support Team in daily appointment scheduling, collection activities, and required tools and reporting standards (Zoom, MS Bookings, file assignment, milestone updates, Daily Show Reports). · Ensure accuracy and timeliness of all Sales Support reporting outputs.

Yêu cầu ứng viên

Minimum 2-3 year experience in Sale Admin/Sale Coordinator · Familiar to work with performance reporting & KPI analysis · Good at data management & reporting tools · Understand CRM systems (HubSpot, Superset, MS Bookings) · Good at operations process · Basic financial understanding (commission, revenue, payment tracking) · Data analysis & reporting (excel/data tools proficiency) · Ability to handle multiple tasks · Cross-functional coordination · Communication & stakeholder management · Problem solving · Organization & time management · Communication & Stakeholder Management · Accountability

Thông tin tham khảo

Thị trường tại Hồ Chí Minh: 9.012 tin đang mở từ 2.888 doanh nghiệp. Xem việc làm tại Hồ Chí Minh
Nguồn tin: Nguồn: CareerViet · đăng 22/10/2026

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