Business Development and Marketing Executive ( Balikpapan)

Get to know our Team:

Business Development Executive (Balikpapan) is fully responsible for all city presence in Balikpapan. The team need to be able to create a quick wins and long term strategy to accelerate growth. The team need to also have the muscle skills to execute the strategy in timely manner

Get to know the Role:

• Fully responsible for designing and delivering business development campaign, monitoring its effectiveness and efficiency, and work with agency to ensure good Grab presence in the city.
• You will be growing Grab the already strong presence in your area
• You will maintain the customer both from drivers and passenger satisfaction level in your area

The day-to-day activities:

• You will need to plan, execute, monitor and correct every actions your respective city both for 4W and 2W team
• You will need to do all internal and external stakeholder management
• You will need to maintain operational standard in your city
• You will need to be able to extract insights from data, trends, survey and market intelligence
• Support City Manager to ensure high retention rate & increase partners LTV
• You will make sure our level of service quality to both Customer side is in exceptionally good stage to minimize complaints
• You expected to manage cost effectiveness/ efficiency and deliver operational and financial target within designated financial cost
• You are expected to track spending on timely manner

The must haves:

• Fluent in Bahasa Indonesia
• Good in written and spoken English
• Excellent in data and analytical skills
• Excellent in presentation, negotiation skills and people management skills
• Excellent in government affairs skills
• Minimum 1-2 years of primary experience in sales and partnership
• Microsoft Excel, Microsoft PowerPoint, Microsoft Word
• Other systems & tools to help implementation and tracking
• Excellent communication skills. Good interpersonal skills that enable one to work with people at all levels, to motivate and empower whenever necessary
• Experience in strategy and consulting is a plus point
• Able to make key business decisions or provide solid recommendations based on data & analytical thinking
• Self-starter and ability to work well in a fast-paced environment
• Passionate about the social mission and making a positive impact in emerging markets