Behavioural Scientist

Get to know our Team:
The behavioural science team works closely with product, design and business teams to uncover consumer insights and unexplained behaviours. We are the internal consultants and experts on human behaviour. We use academic literature and random controlled experimentation to explain behaviour and help teams think about nudges, using various frameworks

Get to know the Role:

• Collaborate with various functions to help them understand problems from a behavioural science perspective

• Evangelising the subject and upskilling other teams to take a behavioural science lens to problem solving

• Undertake fundamental research using behavioural data and user research insights to help product ideation and communication

• Help teams design experiments and interpret results

The day-to-day activities:

• Literature review and research to create frameworks to help define customer problems/behaviour better

• Data collection and analysis to prove behavioural phenomenon

• Experiment design and analysis of results

• Collaborate with product and business teams

• Become a part of the product conceptualisation process

• Evangelise and speak about the subject to all teams

• Bring in the customer perspective in all meetings

• Audit product and communications to explain psychological barriers in the flow for users

• Use non-monetary nudges to drive behaviour change for passengers, drivers and merchants

The must haves:

• Master’s degree or PhD in Behavioural Science, Economics, Decision Science

• Knowledge of statistics programs (SQL, R, Python)

• Good grasp of behavioural science concepts

• Good to have previous experience in applying behavioural science concepts in business

• Good to have previous experience in data analysis and experimentation design