Area Operations Manager (Ha Noi & Hai Phong)

Position title: Area Operations Manager (Ha Noi & Hai Phong)
Salary range: Negotiable
Work Location:

• Ha Noi city
• Hai Phong city

Job Responsibilities:

• 30%: Operations - Responsible for the operational, Develop effective partnerships, Ensure the store achieves compliance, Prepare, manage, monitor, allocate retail resources budgets;
• 25%: Deliver Financial Results - Ensure that store team is goaled against stretch KPI targets.
• 20%: Leadership & People Development - Supervise trainer and his/her training programs through clinics in educating retail employees about brand identity, product technology updates; Ensure effective, consistent brand identity through stores personnel training.
• 10%: Drive a Service Culture - Leading and training team focus customer and encourage staff to motivate and inspire the team.
• 5%: Merchant Excellence - Lead the store to ensure consistent execution Visual Presentation Initiatives; Ensure excellence in the implementation of visual presentation standards including markdown execution/transfer of product and seasonal flow.
• 10%: Teamwork - Develop and maintain effective partnerships with Product, VM, Marketing, and Merchandising team to support store plans/goals.

Job Responsibilities:

• Graduated from College or University
• Minimum 05 years of Retail Management experience.
• Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer.
• Retail operations, budgeting, planning, customer service, sales and people leadership and management experience required.
• Minimum Skills:
  • Proficient in computer programs (Word, Outlook, Excel, Power Point) and Retail business systems.
  • Communication/Language: Must be able to communicate in English
  • Management/Leadership (if applicable): Demonstrate the ability to build, lead and manage high performing Teams. Demonstrate the ability to utilize tools to support conflict resolution and employee coaching and counseling
• Other:
  • Service Track Record: Proven ability to understand and interpret floor plans, elevations and working drawings. Has worked in retail environment and has good supplier base. Updated with Sports or Fashion trends. Worked with people. Has been exposed to shop development and construction, space planning. Has worked on budgets, minimum accounting proficiency.
  • Staff Development Abilities: Prior experience in varied retail environment, retail shop design, visual merchandising, product development, store planning, space planning, manufacturing or sourcing.
  • Presentation and Communication Skills: highly motivated; has time management; prompt; creative; team player; organized; attention to detail; sports inclined; good business sense; good interpersonal skills

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