Air Operation (Senior/ Supervisor Level)

• Support in space arrangement / procurement capacity with carriers / coload partner.
• Dealing with issuing MAWB , transmit data FWB/FHL , internal management systems
• Record reservations and ensure all aspects of the bookings are properly recorded in file.
• Provide timely feedback in shipment issues / solution to Overseas offices, Sales and Customers for regarding cargo shortage/ damage/ any claims.
• Ensure all file closing and required report are done accurately, in a timely manner across internal systems.
• Collaborate with internal team members to ensure efficiency, excellent customer service and creative problem resolution.
• Perform other duties, as assigned by management.

Yêu cầu công việc

• Education & Qualifications: Bachelor’s Degree or Diploma
• Working Experience: 2-3 years of related experience in Airfreight industry (Airline/GSA, Freight Forwarding) either dealing with Air cargo reservation /operation / handling and documentation.
• Fluency in English is a must.
• Comfortable working within a fast-paced and deadline-driven environment.
• Ability to work under pressure.
• Strong analytical skills and problem-solving mentality.
• Commercial experience/capabilities.
• Strong customer service and interpersonal communication skills and the ability to resolve conflicts in a professional and urgent manner.
• Proficient in relevant computer applications.
• Strong attention to detail and accuracy
• Good understanding and experience in air freight documentation, Airlines / Freight forwarding system, countries regulation, airline operations, air export operations.
• Must be able to prioritize tasks.
• Ability to work independently or as a flexible team player.
• Calm, professional, helpful, and courteous always.
• Các

phúc lợi dành cho bạn

• 13th month Salary, Bonus
• Full paid for Social Insurance, Health Insurance
• Team activities, company outing trip