Agency Compliance Executive (Ha Noi)

Job Description:

• Assist Manager in handling violation cases of agency force; interview agents and provide cases assessment reports.
• Work closely with Agency force for purposes of monitoring agents’ compliance with internal regulation.
• Provide professional advice and feedback in relation to agency compliance.
• Handle all customers’ complaints against sale force and investigate violation cases of sales force in a timely manner.
• Be able to organize/chair meetings and ensure to provide appropriate and efficient solutions for these cases.
• Be able to negotiate, be confident and independent during the process of investigation and handling violations.
• Understand company’s system and procedures of Agency Compliance as well as related functions/departments so as to come up with accurate and appropriate solutions and ensure customer benefits are protected.
• Conduct onsite-checking on sales office/GAs.

Job Requirements:

• Education: University graduate in business administration, legal, finance or related field of study.
• Technical/ Professional/ Specific Competency Requirements:
• Good business acumen with solid knowledge of insurance and financial products.
• Demonstrate strong analytical skill.
• Understand of regulatory guidelines and risk control.
• Experience in team/people management.
• Relevant working experience: At least 2-3 years of working experience in life insurance (preferable)
• Required language: Strong written and spoken in English.
• Be open-minded and self-motivated with good communication, interpersonal, problem solving skill
• Strong sense of responsibility, able to work under pressure.

Benefits

• Competitive salary (100% salary during probation).
• Bonus: 13th-month salary and the performance-based bonus of up to 30% of the total annual package.
• Full social insurance, personal accidental & health care insurance, group life insurance (death and dismemberment).
• Provide an advanced Health Medical pre-check-up from the 1st week of your probation.
• Gifts for new comers and on special occasions Modern facilities in the spacious office. 
• 15 Annual leaves

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