[AEON HÀ ĐÔNG] TRƯỞNG NHÓM THỰC PHẨM CHẾ BIẾN SẴN

Operations duties a.    Merchandise management -    Supervise General Staff to ensure

• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally.

Price checking on POS/SST and changing price label (if necessary) is completed before store opened. -    Order stock directly with Supplier and receive stock from MMD. -    Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods. -    Support Foodline with monthly Stock Take as directed by supervisor. -    Attend bi-annual Stock Take as scheduled. b.    Non-merchandise management -    Supervise General Staff to ensure

• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy.
• Fire safety procedure is carried out properly. -    Order POP, execute POP exhibition, check POP to ensure correct and adequate information -    Execute floor opening and closing -    Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager c.    Customer service -    Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.  -    Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.  -    Handle complaints from customers or compla Sales and Profits -    Co-ordinate with Suppliers to execute promotion schemes. -    Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept. -    Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.  -    Provide every day sales figure of concess counter for promoters -    Support cashier in return/exchange merchandise as required. Manpower management -    Plan and prepare duty roster, shift plan and assign subordinates on duty. -    Ensure sufficient manpower during business in ad-hoc situations. -    Ensure General Staff and Promoters’ attendance and attire. -    Be responsible for General Staff’s performance. -    Identify and reduce unnecessary tasks to increase staff productivity.  -    Regularly train and motivate subordinates in daily works. -    Identify potential staff for succession planning purposes. -    Build and promote teamwork spirit. Rules and Regulations -    Follow all working procedures, the company’s policies, rules and regulations.  -    Check, monitor, remind and guide General Staff and Promoters to follow the rules and regulations. Other duties -    Closing floor in charge. -    Support other departments as necessary. -    Other tasks or responsibilities as assigned by direct Division Leader, Line Manager and Store Manager

• Technical School At least one-year related experience in retailing business or supermarket environment
• Good communication, problem solving and leadership skills Customer focused Self-disciplined with ability to work independently Good presentation and sales skill Computer literate (Word, Excel & Powerpoint) Ability to communicate in English (verbal & written)