Acquisition QA, Senior Associate

Get to know the Role:

• Setting up QA process for all driver acquisition funnel
• Conduct process mapping, identify inefficiency gaps, recommend action plans & initiatives to improve driver acquisition throughput
• Implement regional projects to improve driver quality, standards and safety on the platform Optimize operational processes from upstream to downstream to improve efficiency and productivity

The day-to-day activities:

• Prepare weekly report to management on channel performance and subsequent action plans
• Complete weekly operational tasks in a timely manner.