Academic Coach - Cố Vấn Học Tập

1/ Academic Support

• Monitor and ensure students' learning success by coaching, motivating, and providing feedback based on the Wall Street English (WSE) Method.
• Plan study schedules, book classes, and meet students regularly to track progress and maintain engagement.
• Teach classes, workshops, and clubs to boost language skills while creating a vibrant learning atmosphere.
• Collaborate with teachers to address students’ weaknesses and maintain educational integrity. Use KPIs to identify and address early learning issues proactively. 2/ Booking & Schedule Optimization:
• Handle class bookings and optimize schedules for assigned students. Provide tailored study advice and follow-up regularly, updating progress in the CRM system. 3/ Event Coordination:
• Assist in planning and decorating events at the center and managing guest registration. Coordinate with marketing for event-related signage and implementation. 4/ Student Engagement:
• Build strong relationships with students, maintaining trust and motivation throughout their journey.
• Address feedback, resolve complaints, and ensure students remain engaged and satisfied. Create a fun, total-English environment and proactively add value to students’ experiences. 5/ Internal Revenue:
• Partner with Educational Consultants to identify upselling and referral opportunities.
• Support contract renewals by showcasing students’ progress and setting appointments for discussions.

• Energetic, positive, friendly and professional
• High level of emotional intelligence
• Committed to inspiring and motivating people from a variety of backgrounds.
• Passionate about education, languages and providing excellent customer service.
• Driven by the improvement and success of your students.
• Growth-mindset oriented and committed to continual professional development.
• ATTRACTIVE BENEFITS: 100% salary during the 2-month probation period
• Full salary-based social insurance contribution after 2 months;
• Guided and trained by a team of experienced and professional mentors; 15 days of annual leave (not including public holidays);
• English lessons at Wall Street English;
• Personal insurance package from the first working day;
• Work in an English-speaking environment with young, open-minded, and friendly colleagues and managers;
• Opportunities for promotion and quarterly salary reviews based on performance.