90125 - Claim Executive - Non-life Insurance

Job Details

Position: Claim Executive - Non-life Insurance

Job Code: 90125

Responsibility

• Develop solid action plans for loss ratio improvement to support the effectiveness of company's program
• Daily operation: Support sales team to analyze and investigate technically auto claims by scoping damage of client’s coverage and claims service issues
• Analyze and propose the strategy to create the differentiation in Service which bring the benefits to all stakes holders (Customer, Insurance and dealer)
• Quarterly survey with dealer to get feedback regarding the BP compliance and working with Insurance to fix it.
• Coordinate with all parties involved to discuss issues, investigate claims, and provide a recommended solution with the goal of keeping the communication solid between the client and the claims adjuster.
• Communicate and interact claim action/processing with insured assigned company's dealer, and insurer when appropriate
• Work closely with our sales team and managers in our mutual effort to retain clients/car dealers with superior customer service.
• Provide special training for servicemen to be familiar with company's system including inputting claims into system, committed BP usage, report extraction…
• Work to build a strong relationship among the insurer, company's dealer and the client to achieve positive outcomes.
• Working location: Ba Dinh district, Hanoi
• Monthly Salary: 15,000,000～18,000,000VND

Requirements

• Gender: Male is preferable. Age: 27 - 34
• Education: Bachelor’s degree in business or relevant professional majors
• Experience: Have 2- 3  years experiences of sales and/or auto claims management experience in service or B2B basis.
• Can take business trips periodically in Vietnam
• Language: English - Business Level
• Personalities:
• Confident, dynamic and very proactive, decision-making and critical thinking
• Self-motivated, initiative, maintains a high level of energy
• Accuracy and attention to details
• Tolerant and flexible, adjusts to different situations
• Experience in Non-life insurance or experience in working with dealers is an advantage
• Big data analysis with good knowledge in excel to create the solution which can manage the loss ratio and BP as well.

NOTICE:

Only shortlisted candidates will be approached by RGF's consultant. Your resumes will be recorded in our system, and you will receive our Job Introduction Auto-email with suitable jobs in the coming time. Please check your email regularly to get our vacant job. Thanks so much!

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