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[TPHCM]- CARD BUSINESS DEPT- SETTLEMENT & DISPUTE

Shinhan Bank Vietnam
Updated: 07/10/2025

Employment Information

  • Work location: Ho Chi Minh

    Salary:

  • Industry: Banking

    Deadline to apply:

  • Level: Experienced (Non - Manager)

Benefits

Laptop, Insurance, Travel opportunities, Allowances, Employee Shuttle Service, International Travel Opportunity, Uniform, Incentive bonus, Health checkup, Training & Development, Salary review, Business Expense, Seniority Allowance, Annual Leave, Sport Club

Job requirement

- Manage settlement & dispute - Issuer side (Our bank's Visa/ Mastercard card at other bank's POS/ E - Commerce merchant)

- Manage settlement & dispute - Acquirer side side (Other bank's Visa/ Mastercard card at our bank POS/ E - Commerce merchant)

- Prepare daily processing of ICF (In-Coming-File) in accordance with the settlement windows.

- Prepare and reconcile Visa/Mastercard settlement reports daily

- Settle daily bill collection amount for PAYOO service

- Support to advise Branches/T.Os/Contact Center on card transactions inquiry

- Prepare Mastercard service fee reconciliation reports monthly and quarterly.

- Manage and cooperate with Branches/T.Os to collect unpaid debit amount.

- Control and manage reconciliation report for Chargeback COA monthly

- Manage and process to block inactive Visa cards on VRM (Visa Risk Manager)

- Manage and update status Tokens of inoperative cards on Visa Token Lifecycle Management tool

- Prepare and update ABU periodically to Mastercard system

- Samsung payment reconciliation monthly

- Prepare quarterly report - Quarterly Visa Report (GOC) 

- Prepare quarterly report - Quarterly Mastercard Report (QMR) 

- Prepare ATM information on Location Administration Tool (LAT)

- Prepare Bill Payment Service monthly reports (PAYOO)

- Prepare internal monthly/quarterly report: Tax declaration of Mastercard international fee

- Report of selling/buying foreign currencies

- Report of Self-Inspection report of debit card sales

- Quarterly payment for interest of Indemnity Agreement with VISA - Mother Bank.

- Control transaction authorization: processing authorization cancellation and verification.

- Control and follow up on card statement printing and delivery for both email and postal card statement

- Manage and work with Korean ICT to develop system for Visa/Mastercard Business Enhancement.

- Other tasks as assigned by management

 

Company Overview

Shinhan Bank Vietnam

https://shinhancareer.com

Headquartered at 138 - 142 Hai Ba Trung, Da Kao Ward, Dictrict 01, Ho Chi Minh City Shinhan Bank is one of the leaders in Korean financial institutes with more... View more

[TPHCM]- CARD BUSINESS DEPT- SETTLEMENT & DISPUTE

Shinhan Bank Vietnam