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[TPHCM]- CARD BUSINESS DEPT- SETTLEMENT & DISPUTE

Shinhan Bank Vietnam
Updated: 07/10/2025

Employment Information

  • Work location: Ho Chi Minh

    Salary:

  • Industry: Banking , Marketing

    Deadline to apply:

  • Level: Experienced (Non - Manager)

Benefits

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Xe đưa đón
  • Du lịch nước ngoài
  • Đồng phục
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Phụ cấp thâm niên
  • Nghỉ phép năm
  • CLB thể thao

Job requirement

- Manage settlement & dispute - Issuer side (Our bank's Visa/ Mastercard card at other bank's POS/ E - Commerce merchant)

- Manage settlement & dispute - Acquirer side side (Other bank's Visa/ Mastercard card at our bank POS/ E - Commerce merchant)

- Prepare daily processing of ICF (In-Coming-File) in accordance with the settlement windows.

- Prepare and reconcile Visa/Mastercard settlement reports daily

- Settle daily bill collection amount for PAYOO service

- Support to advise Branches/T.Os/Contact Center on card transactions inquiry

- Prepare Mastercard service fee reconciliation reports monthly and quarterly.

- Manage and cooperate with Branches/T.Os to collect unpaid debit amount.

- Control and manage reconciliation report for Chargeback COA monthly

- Manage and process to block inactive Visa cards on VRM (Visa Risk Manager)

- Manage and update status Tokens of inoperative cards on Visa Token Lifecycle Management tool

- Prepare and update ABU periodically to Mastercard system

- Samsung payment reconciliation monthly

- Prepare quarterly report - Quarterly Visa Report (GOC)

- Prepare quarterly report - Quarterly Mastercard Report (QMR)

- Prepare ATM information on Location Administration Tool (LAT)

- Prepare Bill Payment Service monthly reports (PAYOO)

- Prepare internal monthly/quarterly report: Tax declaration of Mastercard international fee

- Report of selling/buying foreign currencies

- Report of Self-Inspection report of debit card sales

- Quarterly payment for interest of Indemnity Agreement with VISA - Mother Bank.

- Control transaction authorization: processing authorization cancellation and verification.

- Control and follow up on card statement printing and delivery for both email and postal card statement

- Manage and work with Korean ICT to develop system for Visa/Mastercard Business Enhancement.

- Other tasks as assigned by management

Job requirement

1. Education: Finance – Banking/ Economics

2. Experience: At least 3 years’ experience in relevant fields

3. Degree: Bachelor

More Information

  • Job type: Permanent

Company Overview

Shinhan Bank Vietnam

https://shinhan.com.vn/ Number of employees: 1.000-4.999

Shinhan Bank is one of the leaders in Korean financial institutes with more than 100 years of traditional prestige. We have more than 1,000 inbound branches... View more

[TPHCM]- CARD BUSINESS DEPT- SETTLEMENT & DISPUTE

Shinhan Bank Vietnam