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Technical Support Engineer

Technical Support Engineer

INSEE
Updated: 06/08/2025
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Employment Information

Benefits

  • Laptop
  • Chế độ bảo hiểm
  • Đồng phục
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Nghỉ phép năm

Job requirement

1. Administrative responsible

  • Schedule regular meetings and record decisions (e.g. assigned tasks and next steps)
  • Create, update & checking workflows
  • Analyze information data received from RE/SE.
  • Checking and follow all pre-sale order from SE_RE have been done.
  • Control the sales incentive payment process

2. Reporting

  • Monthly management meeting report
  • SE status tracking report

3. Improve customer loyalty.

  • Make relationship with distributor system
  • Promote Insee cement solutions as the solutions for different technical requirements of customer.
  • Approach projects, in collaboration with Retail Sale/Project Sale/DryMix Sale

4. Market visit & Engagement

  • Market/customers visit monthly
  • Join seminar or Workshop
  • Payment Contractor incentive

5. Warehouse Inventory Management

  • Conduct monthly warehouse inventory checks to verify stock levels and ensure accuracy.
  • Maintain detailed inventory records and promptly report discrepancies to relevant teams.
  • Implement and improve inventory tracking systems to enhance operational efficiency.

6. Internal & External connection and teamwork

  • Act as the point of contract for all participants
  • Work with closing with stakeholder (internal, external)-Drymix
  • Making good internal network with orther department
  • Work closely with Maketing team, Manufacturing team, QA, Customer Care team…
  • The ability to raise with good ideas and implement plans when teamwork
  • Willing to support the company’s project

7. Stock and Sales Coordination

  • Update lot information and stock quantities to support the sales team with accurate data.
  • Generate and provide timely stock reports to facilitate smooth sales operations.
  • Work closely with the sales and logistics teams to optimize stock allocation

8. Product Planning and Ordering

  • Monitor product demand trends and plan orders accordingly to maintain optimal stock levels.
  • Coordinate with suppliers and internal teams to ensure timely procurement and replenishment of inventory.
  • Assist in forecasting and budgeting for product procurement to align with business needs.

Job requirement

1. Educational Qualifications

  • University degree 

2. Relevant Experience

  • 2-3 years working experience
  • English skill: fluent communication

3. Leadership Competencies

  • Deliver result
  • Lead for performance
  • Good Communication
  • Collaborate and influence
  • Adapt and learn
  • Customer and market focus
  • Challenge convention

More Information

  • Qualification: Bachelor
  • Age: Unlimited
  • Job type: Permanent

Company Overview

Technical Support Engineer

INSEE

http://insee.com.vn/ Number of employees: 500-999

INSEE Vietnam is a member of Siam City Cement Public Company Limited (SCCC) - known as the leading construction material corporation in the region. The company... View more

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