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Seller Account Specialist

CÔNG TY TNHH BUYMED
Updated: 17/07/2025
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Employment Information

Benefits

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Job requirement

  • Seller Support: Serve as the first point of contact for sellers across multiple channels/groups to address inquiries and provide timely support.
  • Product & Inventory Monitoring: Guide sellers on product listing status, location-specific availability, and ensure all SKUs are correctly listed and available for sale (normal/limit/OOS status).
  • Stock Readiness: Coordinate with sellers to ensure products are consistently available for sale and meet fulfillment requirements.
  • Fulfillment Follow-up: Track the progress of sellers in completing shipping requests and ensure timely order processing.
  • Performance Improvement: Collaborate with sellers to identify and improve areas of low fulfillment or operational inefficiencies.
  • Satisfaction Surveys & Insights: Conduct seller satisfaction surveys, collect feedback, and propose actionable recommendations to enhance service quality and system performance.
  • Reporting: Provide regular reports on seller operations, issue tracking, and performance metrics to internal stakeholders.
  • Compliance & Accountability: Follow managerial guidance and take ownership of assigned tasks, ensuring timely and effective execution.
  • Issue Escalation: Promptly report operational obstacles or seller-related issues to management for resolution support.
  • Process Optimization: Research seller needs and draft operational workflows to improve seller KPIs and platform efficiency.
  • Data Management: Gather and maintain up-to-date, organized data on seller profiles, behavior, and performance.
  • Cross-team Collaboration: Prepare documents and presentations for meetings with internal teams and onboarding sessions with new seller

Company Overview

CÔNG TY TNHH BUYMED

https://thuocsi.vn/ Number of employees: 25-99

thuocsi.vn (www.thuocsi.vn) is a B2B pharmaceutical platform which enables hospitals, clinics, doctors, pharmacies to research and order pharmaceuticals. We... View more

Seller Account Specialist

CÔNG TY TNHH BUYMED

APPLY NOW
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