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Seller Account Specialist

Seller Account Specialist

CÔNG TY TNHH BUYMED
Updated: 04/08/2025
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Employment Information

Benefits

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương

Job requirement

  • Seller Support: Serve as the first point of contact for sellers across multiple channels/groups to address inquiries and provide timely support.
  • Product & Inventory Monitoring: Guide sellers on product listing status, location-specific availability, and ensure all SKUs are correctly listed and available for sale (normal/limit/OOS status).
  • Stock Readiness: Coordinate with sellers to ensure products are consistently available for sale and meet fulfillment requirements.
  • Fulfillment Follow-up: Track the progress of sellers in completing shipping requests and ensure timely order processing.
  • Performance Improvement: Collaborate with sellers to identify and improve areas of low fulfillment or operational inefficiencies.
  • Satisfaction Surveys & Insights: Conduct seller satisfaction surveys, collect feedback, and propose actionable recommendations to enhance service quality and system performance.
  • Reporting: Provide regular reports on seller operations, issue tracking, and performance metrics to internal stakeholders.
  • Compliance & Accountability: Follow managerial guidance and take ownership of assigned tasks, ensuring timely and effective execution.
  • Issue Escalation: Promptly report operational obstacles or seller-related issues to management for resolution support.
  • Process Optimization: Research seller needs and draft operational workflows to improve seller KPIs and platform efficiency.
  • Data Management: Gather and maintain up-to-date, organized data on seller profiles, behavior, and performance.
  • Cross-team Collaboration: Prepare documents and presentations for meetings with internal teams and onboarding sessions with new seller

Job requirement

  • Bachelor’s degree in Business, Operations, Supply Chain, or related field.
  • 1–2 years of experience in e-commerce operations, account management, or customer support is a plus.
  • Strong communication, problem-solving, and interpersonal skills.
  • Analytical mindset with the ability to interpret data and propose improvements.
  • Detail-oriented, organized, and capable of multitasking in a fast-paced environment.
  • Proficient in Excel/Google Sheets, and comfortable using dashboards and reporting tools.

More Information

  • Qualification: Bachelor
  • Age: 22 - 28
  • Job type: Permanent

Company Overview

Seller Account Specialist

BUYMED LIMITED COMPANY

https://thuocsi.vn/ Number of employees: 25-99

Founded in 2018, with the mission of solving the problem of fragmented supply chains in the medical product distribution industry with technology, Buymed has... View more

Seller Account Specialist

CÔNG TY TNHH BUYMED

APPLY NOW
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