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Seller Account Specialist

Seller Account Specialist

CÔNG TY TNHH BUYMED
Updated: 04/08/2025
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Employment Information

Benefits

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương

Job requirement

  • Seller Support: Serve as the first point of contact for sellers across multiple channels/groups to address inquiries and provide timely support.
  • Product & Inventory Monitoring: Guide sellers on product listing status, location-specific availability, and ensure all SKUs are correctly listed and available for sale (normal/limit/OOS status).
  • Stock Readiness: Coordinate with sellers to ensure products are consistently available for sale and meet fulfillment requirements.
  • Fulfillment Follow-up: Track the progress of sellers in completing shipping requests and ensure timely order processing.
  • Performance Improvement: Collaborate with sellers to identify and improve areas of low fulfillment or operational inefficiencies.
  • Satisfaction Surveys & Insights: Conduct seller satisfaction surveys, collect feedback, and propose actionable recommendations to enhance service quality and system performance.
  • Reporting: Provide regular reports on seller operations, issue tracking, and performance metrics to internal stakeholders.
  • Compliance & Accountability: Follow managerial guidance and take ownership of assigned tasks, ensuring timely and effective execution.
  • Issue Escalation: Promptly report operational obstacles or seller-related issues to management for resolution support.
  • Process Optimization: Research seller needs and draft operational workflows to improve seller KPIs and platform efficiency.
  • Data Management: Gather and maintain up-to-date, organized data on seller profiles, behavior, and performance.
  • Cross-team Collaboration: Prepare documents and presentations for meetings with internal teams and onboarding sessions with new seller

Job requirement

  • Bachelor’s degree in Business, Operations, Supply Chain, or related field.
  • 1–2 years of experience in e-commerce operations, account management, or customer support is a plus.
  • Strong communication, problem-solving, and interpersonal skills.
  • Analytical mindset with the ability to interpret data and propose improvements.
  • Detail-oriented, organized, and capable of multitasking in a fast-paced environment.
  • Proficient in Excel/Google Sheets, and comfortable using dashboards and reporting tools.

More Information

  • Qualification: Bachelor
  • Age: 22 - 28
  • Job type: Permanent

Company Overview

Seller Account Specialist

BUYMED LIMITED COMPANY

https://thuocsi.vn/ Number of employees: 25-99

Founded in 2018, with the mission of solving the problem of fragmented supply chains in the medical product distribution industry with technology, Buymed has... View more

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Seller Account Specialist

CÔNG TY TNHH BUYMED

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